Business Insights Analyst

CubeSmart

Malvern, PA Hybrid Mar 17
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This is a hybrid role based out of Malvern, PA (3 days in office)

The Business Insights Analyst plays a critical role within the Business Insights team. This role is focused on leveraging data and business knowledge to uncover actionable insights, supporting key stakeholders in making informed decisions. The Business Insights Analyst will work closely with various departments (including Revenue Management, Marketing, Operations, Investments and others) to understand their needs, analyze data, and deliver insights that drive business performance and strategic initiatives.

CubeSmart is a publicly traded real estate investment trust (REIT) focused on the development, acquisition, disposition, and management of self-storage facilities.  CubeSmart is headquartered in Malvern, PA, a suburb of Philadelphia, and is one of the largest self-storage owners and operators in the United States, with more than 1500 locations nationwide.

 

Over the past five years, CubeSmart has grown significantly, acquiring approximately $1.5 billion in assets.  Our growth is possible because of our 3,000 teammates across the country who work together to grow the company, serve our Customers, and deliver results through a culture of open communication and collaboration.  We are excited to have you join our team and grow with us!

Responsibilities

  • Data Analysis and Insight Generation
    • Use advanced analytical techniques to analyze data from various sources, identifying trends, patterns, and insights that support business objectives.
    • Conduct in-depth analyses of business operations, customer behaviors, and market trends to provide actionable insights.

    Stakeholder Collaboration and Communication

    • Partner with internal stakeholders to understand their business challenges and data needs, delivering tailored insights and recommendations.
    • Act as a trusted advisor, providing guidance on how to leverage data and insights to achieve business goals.
    • Present findings and insights in a clear, concise, and compelling manner, using visualizations and storytelling to engage stakeholders.

    Strategic Support and Decision Making

    • Develop and maintain a deep understanding of the business, its operations, and the competitive landscape to provide contextually relevant insights.
    • Collaborate with the Director of Business Insights to align analytical efforts with organizational priorities and strategy.
    • Support strategic initiatives by providing data-driven insights that inform decision-making processes.

    Advanced Analytics and Modeling

    • Utilize predictive modeling, hypothesis testing, and other advanced analytics techniques to forecast business outcomes and identify opportunities for optimization.
    • Design and conduct controlled experiments to test business hypotheses and measure the impact of changes.
    • Continuously seek to improve analytical methods and processes, staying up-to-date with the latest industry trends and technologies.

    Reporting and Visualization

    • Prototype interactive dashboards, reports, and visualizations that provide insights into key business metrics.
    • Ensure data accuracy and integrity in all reporting and analysis efforts.
    • Collaborate with the BI team to establish and maintain company standards for business intelligence and data visualization.

    Continuous Improvement and Innovation

    • Promote a culture of data-driven decision-making and continuous improvement within the organization.
    • Identify and implement best practices in data analysis, reporting, and visualization.
    • Seek opportunities to innovate and improve the way insights are generated and delivered, enhancing the overall impact of the BI function.

Qualifications

  • Bachelor’s degree in Business, Statistics, Economics, or a related field.
  • Proven experience in data analysis, business intelligence, or a related field.
  • Strong understanding of statistical methods, data science techniques, and advanced analytics.
  • Proficiency in data analysis tools and software (e.g., SQL, Python, Databricks).
  • Experience with BI tools (e.g., Tableau, QlikSense) for reporting and visualization.
  • Excellent problem-solving skills and a strategic mindset.
  • Strong communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
  • Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Retirement & Stock Options Benefits
  • 401K
  • 401k with company contribution
PTO/Flexibility
  • Commitment to Work/Life Harmony
  • Paid Holidays
  • Paid Sick Days
  • PTO
Health & Wellness
  • Dental Insurance
  • FSA
  • Health Insurance
  • HSA
  • Life Insurance
  • Long Term Disability
  • Onsite Gym
  • Vision Insurance
Professional Development
  • Employee Recognition Programs
  • Tuition Reimbursement
Other
  • Hybrid Work Options
Perks & Discounts
  • On Site Gym/Fitness
Parental Benefits
  • Parental Leave

CubeSmart is one of the nation’s largest publicly traded self-storage companies. Our mission is to simplify the organizational and logistical challenges created by the many life events and business needs of our customers — through innovative solutions, unparalleled service and genuine care.

At CubeSmart, we believe in the power of our team to create meaningful customer experiences. That’s why we’re bringing our software development in-house, giving you the opportunity to work on projects that truly matter. You’ll have the chance to collaborate with other experienced professionals, learn new skills and make a real impact on the business. We’re building a technology platform to lead the industry through unique wholly owned and supported systems. Our team of innovative engineers work to scale our systems beyond the basics and transform our platforms for the next generation. We’re revolutionizing standard point of sale systems into a best-in-class customer management platform and creating excellence in application development, web development and software engineering to lead the competition.

How does CubeSmart provide innovative solutions to our customers?

At CubeSmart, we are redefining the customer experience and meeting the changing needs of our customers through innovative solutions.

● Leveraging Digital Platforms — replicate the in-person experience across all customer touch points.
● Omni-Channel Experience — a fully integrated experience where customers can seamlessly transition between various channels and platforms.
● Customer Preference — provide optionality to meet the customer in the way they wish to interact.
● Award Winning Customer Service — continue to provide industry-leading service both in-store and across all of our digital platforms.

Read about our innovations like our CubeSmart Mobile App, SmartRental online rental experience, SmartView Management Reporting App and more.

We are proud to have won awards like Achievers 50 Most Engaged Workplaces 3 times in a row and our CEO, Chris Marr, recognized as the 2022 CEO of the Year by the HR Department of the Year and HR Excellence awards!

Originally established in 2004, CubeSmart has driven innovation and has seen continuous growth year over year. We serve our customers who need us in ways they don’t expect. We make CubeSmart an extension of our customers’ homes by creating a consistent, stress-free and seamless omnichannel experience. Our goal is to deliver simple solutions, tailored to every customer’s needs.

At CubeSmart, we are focused on minimizing the impact we make on the environment. Self-storage remains an exceptionally low-impact business as it consumes less energy and water while emitting fewer greenhouse gases than other real estate property types.

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