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‘A brilliant network’ to every home regardless of the wire

Comcast Cable EVP and Chief Network Officer Elad Nafshi explains updates to the provider's platform benefitting both fiber and coax customers.

Comcast is working to improve its network and infrastructure. (Courtesy photo)

This is a sponsored guest post from Comcast. Comcast is a Talent Pro client.

At Comcast, we’re working hard to build a better network, a brilliant network, every single day, with a simple purpose: Connect our customers — now and in the future — to more of what they love.

In 2022, we made great progress in developing and deploying our virtual network and kicking off upgrades driving toward 10G. Much of this work was done on the technology and hardware that powers internet services over our coaxial connections. However, many of our customers already enjoy their Comcast services over a fiber connection, and we are committed to delivering the best connected experience to all customers, regardless of the wire that runs to them.

Traditionally, fiber and coaxial networks have relied on different platforms to service customers — each with its own separate technologies, customer solutions and speeds — but this is changing.

At the end of 2022, we executed our first virtual broadband network gateway (vBNG) customer trial. In this trial, we cut a fiber customer in our Denver market to our new vBNG/rOLT (remote optical line terminal) platform, powered by the same virtualized cable modem technology system platform delivering our gig Internet services to those customers. This milestone represents the first time anywhere across the industry where the vision of the converged Distributed Access Architecture has become a reality and is being delivered to live customers.

Elad Nafshi. (Courtesy photo)

We’re yet again leading the industry in building a virtualized network that can power our customers — whether connected by coax or fiber — off of the same Emmy-award winning virtualized platform. All customers enjoy the same advantage of the investment we’ve made in our network — countless technological innovations and more than $20 billion over the last five years — completely seamlessly and at a reduced cost relative to available alternatives.

We’re building a single, brilliant network — one capable of unprecedented real time visibility, that leverages artificial intelligence and machine learning, that can fix problems before customers are even aware — which is universal, running off the same cutting-edge architecture and innovation no matter what wire runs to a customer’s home. The brilliant network affords unprecedented optionality, which empowers us to deploy the right network for the right location at the right economics as we continue to expand our network to more homes. For many customers, this means leveraging the connections already in place in their homes, which are typically coax. For others, like those in untapped rural areas or newly built multifamily buildings, it might mean fiber. We can make the best decision for our customers’ needs when it comes to how we deliver connectivity in the most efficient, cost-effective and timely manner possible.

Comcast is constantly innovating across our brilliant network to bring our customers the best connected experiences. I couldn’t be more excited, and proud, of all that we’ve accomplished and all that is yet to come. Stay tuned!

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