Why this 18-year T. Rowe Price veteran loves where he works: “It feels like a different job every year”

Kelly has worked at T. Rowe Price for his entire 18-year professional career. After graduating from Boston College with a degree in organizational management, he took an entry-level job in service support at the global investment management firm — and hasn’t looked back since.

While Kelly has held various titles over his nearly two-decade tenure, he’s spent the last six years as senior manager of the U.S. Intermediary Sales Associate team. His team provides administrative and operational support for internal (in-office) and external (in the field) regional sales teams to help drive revenue and strengthen client relationships. His role includes many responsibilities, the most notable of which is to coach and develop the members of his team.

“Development and advancement opportunities are what differentiate T. Rowe Price from the rest of the industry,” Kelly said. “In my career here, I’ve been given a lot of flexibility to pursue the things I’m interested in and passionate about in order to advance my capabilities.”

T. Rowe Price was originally founded on the premise that if you put the client at the center of everything you do, the rest will take care of itself. But over time, that belief evolved to include putting its associates and their work experience at the center of everything it does — something that Kelly said all but guarantees success.

The firm knows a thing or two about success. With an 85-year history and over 7,000 employees across offices in 16 countries, T. Rowe Price is one of the largest asset management firms in the world. However, it’s not the ranking but the internal culture that has inspired so many employees to work there for so many years.

“It’s very unique for a corporate environment,” Kelly said. “Everyone is approachable. Leadership is accessible. I feel good about the support available to me, about the impact I make here and the paths that I can travel to from the seat I’m in right now.”

One avenue Kelly’s interests took him down is technology’s potential to improve internal operations. He recently piloted a more efficient approach to gathering resources and intellectual capital for clients. It involves working with the Digital Print Services group to create a new digital gateway that makes requesting information less time-consuming and easier to track and measure, which ultimately enables greater sales.

Having the latitude to introduce new initiatives, work across departments and integrate new technology into old processes is part of why Kelly feels his role evolves every year — even if his title is the same. It’s also changed his mindset from thinking in terms of what job he wants next to what skills he wants to develop next. Moving forward, his focus is on flexing different muscles, looking for new strategic opportunities, expanding his reach across the firm and, of course, continuing to guide and develop other employees the way his managers have always done for him.

“I feel really good about the fact that I can look across the firm and see people I once reported over thriving in their roles,” he said. “People here are enabled to not only realize their career aspirations but to continue building those careers in an upward trajectory — I’m really proud of that.”

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