Voice Architect

MedNational Staffing

Oakland, MI Sep 16
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*Schedule:* Monday-Friday, 8:00am-5:00pm. This is a remote position, but candidates are required to reside in Southeastern Michigan!

**Please note that this position initially starts as a 6-month contract and has the possibility of an extension or direct offer with the hospital**

Pay Rate: $58.00/hour

We offer the most important benefits to attract and retain the most qualified staff. These benefits are intended to provide the fullest possible protection. Our insurance plans come in multiple options, not limiting you a singular plan.
* No waiting periods!
* Dental
* Vision Care
* Life Insurance
* Disability Insurance
* 401(k) Plan
* Annual scholarship program
* Weekly Direct Deposit
* W2 Electronic delivery
* Airport parking discount
* Corporate discounts
* Employee Referral Plan - collect up to $500 per person you refer and whom we hire!

*Required Experience and Qualifications:*
* Must have experience managing the design, implementation and support of advanced voice related systems.
* Bachelor's degree in Computer or Management related field or equivalent Health Care IT Voice Network Management experience.
* Must have ITIL certification and past certification preferred in various voice and related technologies.
* Relevant industry certifications include Unify/ Siemens, ITIL preferred.
* Minimum of 5 years of experience with voice teams and solutions.
* Minimum of 5 years of experience with complex multi-site VoIP networks.
* 5 years of experience in an multi-vendor voice and data environment consisting of hardware and software from Siemens/Unify, Cisco, and Avaya.
* 5 years of experience supporting complex environments, using tools such as, Orion Solar Winds, Oasis, Comview and Impact Technologies for performance optimization and capacity planning.
* 5 years of experience working with Spectralink, ASCOM or similar technologies for wireless communications, preferably in a healthcare environment.
* 10 years of experience Voice Mail and Unified Messaging systems, preferably the Unify Xpressions software.

*Duties:*
* Responsible for day to day operations for the hospital voice network. Duties also include the development of the department staff in areas such as support, process (ITIL and Change Control) and software tools. The voice network consists of data center hosted applications, multiple advanced contact centers, and 30,000 voice terminals distributed over 70 networked locations across southeastern Michigan. The daily focus of the position includes supervision and support of department personal as well as coordination with other IT departments of the hospital. The position requires awareness of systems supported by the department as well as current and future projects and how they will interface and impact the hospital.

*For immediate review of your resume, please email me at sjasmund@mednationalstaffing.com*

Job Types: Full-time, Contract

Pay: $58.00 per hour

Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

Location:
* Oakland, MI (Required)

Work Location: Remote