Senior ServiceNow Developer

Senior ServiceNow Developer

Remote Role – United States

**We are not offering visa sponsorship or C2C for this position due to resource requirements

Who We Are

RL Canning is a global IT managed service and consultancy dedicated to working alongside our customers to enhance the digital workplace with a clear focus on value by maximizing technology and operational excellence. Our service portfolio and ecosystem of digital innovators offer industry-leading solutions and integrated expertise that are designed with each unique customer in mind to deliver a sustained effort to achieve better and faster results that are aligned to enduring strategic outcomes.

Job Overview

RL Canning is looking for a dynamic and experienced Senior ServiceNow Developer to join our Managed Services team. In this pivotal role, you will take full ownership of the development tasks and integrations for our corporate ServiceNow instances, playing a critical part in shaping our service delivery.

In this role, you will

Be responsible for the day-to-day platform enhancements within a domain-separated, multi-tenant environment with emphasis on the following modules:
ITSM IT Service Management - Incident, Change, Request Management (Service Catalog).
ITOM - Discovery / Cloud Discovery, Event Management, Service Mapping .
ITAM - HAM and SAM, both Base and Pro.
CMDB - Support population via manual client entry and automation (integration via plugins, store apps, or custom).
ITBM/SPM - IT Business Management / Strategic Portfolio Management.
Use web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
Collaborate seamlessly within team environments, demonstrating a strong track record of delivering projects on time while effectively managing multiple priorities in fast-paced settings.
Participate in Release Planning to iterate towards delivering ServiceNow products.
Stay current with your ServiceNow certifications to enhance your expertise and knowledge of the latest industry standards and best practices.
Facilitate orientation for third-party contractors in non-production environments, offering consultative oversight as needed. Actively participate in Application Test Framework (ATF) and User Acceptance Testing (UAT) before promoting code to production environments.
Participate daily in Scrum stand-ups to provide a status on user stories.
Maintain instances to be within the current release and not to exceed N – 1.
Perform other tasks as necessary to support and achieve business objectives.

For this role, you will need

6+ years of related experience in ServiceNow, programming JavaScript, configuring complex integrations, and configuring Service Portals.
ServiceNow Application Developer Certification.
ServiceNow Systems Administration Certification.
Experience with Business Rules, Script Includes, UI Actions, Client Scripts, UI Pages, UI Macros.
Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs, including Integration Hub and Spokes.
Scripted web services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup to facilitate the integration of ServiceNow to 3rd party applications.
Domain separation with multi-tenancy experience is preferred.
Experience presenting and conducting demonstrations with client stakeholders.
Troubleshooting skills and with ability to demonstrate influence in a consultative fashion to internal and client stakeholders.
Bachelor’s degree in computer science, Management Information Systems, or related discipline preferred.
Willingness to travel up to 25% as needed to support client projects and corporate responsibilities.

Why Join Us

Cutting-Edge Innovation & Technology: Unlock the opportunity to be a vital part of a cutting-edge environment where innovation is not just encouraged but is a way of life. You’ll have the opportunity to engage with the latest technologies, contribute to groundbreaking projects, and be at the forefront of technological advancements in the IT sector.

Professional and Personal Growth: Our company believes in investing in our team’s growth. Our commitment is to empower our team members with the tools and resources they need to enhance their skills, stay at the forefront of industry trends, and unlock new opportunities for advancement. We believe that investing in the development of our talent not only enriches individual careers but also contributes to the collective success of our company.

Collaborative & Inclusive Culture: Become part of a team where collaboration is key. Our inclusive culture values every voice and fosters a workspace where teamwork and collective problem-solving are paramount. You’ll work alongside talented professionals from diverse backgrounds, sharing ideas and creating solutions together.

Empowering Work Environment: Discover the opportunity to be a valued team member where your ideas are valued, your contributions matter, and your potential is recognized. You will be part of a team where your ideas are heard and your work has a meaningful impact on our projects and clients, fostering a sense of achievement and purpose in your role.

Benefits Offered

· Medical, Dental, and Vision Insurance

· Matching 401K

· Short & Long-Term Disability

· Life Insurance

· Paid Holidays

· Paid Time Off

** RL Canning is an Equal Opportunity Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, age, physical or mental handicap unrelated to ability, or an unfavorable discharge from military service.