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Netflix to FCC: We paid Comcast because we were losing customers [Comcast Roundup]

Plus: thoughts on how to make the Comcast/Time Warner Cable merger beneficial to the public.

comcastThe Netflix Case Against Comcast, in One Chart [Re/code]: “‘For many [Comcast] subscribers, the bitrate was so poor that Netflix’s streaming video service became unusable,’ he writes, then notes that Comcast reps eventually told subscribers to take their beef to Netflix. ‘Those customers complained to Netflix and some of them canceled their Netflix subscription on the spot, citing the unacceptable quality of Netflix’s video streams and Netflix’s inability to do anything to change the situation.'”

The inside story of how Netflix came to pay Comcast for internet traffic [Quartz]: “Netflix hand-delivered 256 pages (pdf) to the US government this week arguing that Comcast shouldn’t be allowed to acquire Time Warner Cable.”

What New York Mayor Bill de Blasio and others want from the Comcast-Time Warner Cable merger [Washington Post]: “Make sure Internet Essentials actually works for more people.” Plus more.

Time Warner Cable Outage Raises Questions About Comcast Merger [TIME]: “If TWC’s Internet infrastructure—the routers, switches and other physical stuff which help get Internet traffic into and out of your home—is added to Comcast’s, that would result in a pretty giant network. Therein lies a potential redundancy issue: If millions of post-merger subscribers are on the Comcast network and a catastrophic failure like Wednesday’s happens, millions more people would potentially be affected than would otherwise be the case. And in a post-merger world, those customers could wind up with fewer options for leaving Comcast if they got fed up with network issues, putting less competitive pressure on the company to address any network issues that arise.”

A (rather misleading) message from Comcast on net neutrality [LA Times]: “‘[W]e are the only Internet Service Provider to agree to be legally bound by full Net Neutrality rules.’ (See accompanying graphic.) The company also incorporates this statement in its corporate publicity about the proposed merger. As a straight factual statement, this is correct as far as it goes. But it doesn’t go nearly far enough to qualify as the whole truth.”

Comcast tells government that its data caps aren’t actually “data caps” [Ars Technica]

Companies: Comcast / Netflix

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