If your company offers a service, you know how important — and time-consuming — customer support is. The pair behind a new service called Supportify wants to streamline the FAQ-writing process for you.
Their pitch: Supportify’s content management system will save you time when it comes to writing support content so you can spend more time on building new features for your product. The system also offers analytics so users can see the effectiveness of their FAQs.
Try Supportify for free here.
Based out of Indy Hall, Supportify comes from Jordan Yaker and Martin Lanser, the team behind consulting firm Inventive Minds. Yaker, 31, and Lanser, 48, met at Indy Hall nearly two years ago. Yaker lives in Washington Square West, while Lanser moved to Greensboro, N.C. to be closer to his daughters.
“I plan on bugging him to move back as soon as his youngest daughter goes off to college,” Yaker wrote in an email.
Yaker and Lanser launched Supportify earlier this month. Read their plans for the future of the product here.
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