Software Development
AI / Business / Digital access / Philly Tech Week / Technical.ly Developers Conference

Watch: Using machine learning to optimize your workflow

TD Bank's Ankana Carpenter discusses how AI and machine learning have helped her work more efficiently in responding to customer queries.

TD Bank's Ankana Carpenter. (Photo via twitter.com/blue_prism)

Artificial intelligence continues to emerge as a solution for making business more efficient. But how can it improve the work of institutions not often thought of as tech-forward?

During the Technical.ly Developers Conference at Philly Tech Week 2021 presented by Comcast, TD Bank VP and technology delivery manager, Ankana Carpenter, spoke about how machine learning and other forms of AI can help companies better meet customer needs.

“Machine learning is a method of teaching computers to parse data, learn from it and then make a determination or prediction regarding new data,” Carpenter said — all things useful to a bank, or any other business that relies on technology to make decisions.

Watch the full session, slides included, here:

P.S. TD Bank is hiring locally. Check out its open roles.

Michael Butler is a 2020-2022 corps member for Report for America, an initiative of The Groundtruth Project that pairs young journalists with local newsrooms. This position is supported by the Lenfest Institute for Journalism.
Subscribe

Knowledge is power!

Subscribe for free today and stay up to date with news and tips you need to grow your career and connect with our vibrant tech community.

Trending

How I Got Here: Det Ansinn's career as a CTO and founder taught him to prioritize the people behind the tech

'It's up to us to put the footwork in': Quan Fields (aka Quany the Clown) on making it as a circus performer

Women in Tech Summit has new programming planned for 2024

WeWork approached physical space as if it were virtual — which led to the company’s downfall

Technically Media