Queue Time: this app wants to make waiting in line less painful - Technical.ly Philly

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Mar. 14, 2014 12:00 pm

Queue Time: this app wants to make waiting in line less painful

Dan Feith's app allows user to input the approximate wait time wherever they’re standing in line. The goal is that everyone can know wait times before they get somewhere and make better decisions about where to eat, have a drink, and so on (think: places like Center City's Village Whiskey, where you can't make a reservation).
People waiting in line for TEDxPhiladelphia 2011 at the Temple Performing Arts Center.

People waiting in line for TEDxPhiladelphia 2011 at the Temple Performing Arts Center.

(Photo by Kevin Monko)

Imagine if you never had to wait in line again.

Dan Feith of Feith Labs wants to make that a reality. His app, Queue Time, allows user to input the approximate wait time wherever they’re standing in line. The goal is that everyone can know wait times before they get somewhere and make better decisions about where to eat, have a drink, and so on (think: places like Center City’s Village Whiskey, where you can’t make a reservation). Currently, users can log wait times anywhere with a Facebook Check-in location.

Download for iOS or Android

Feith, 31, got the idea for Queue Time at the airport.

“If you just knew which security gate had the shortest line, you could choose the right one, make your flight and have a better day,” he said.

The Center City resident travels a lot for his full-time job at Feith Systems, a software company started by his father and based out of Fort Washington, PA.

Queue Time was also inspired by apps like Waze, which crowdsources real-time traffic updates from users on the road.

Feith and his partners, who all work full-time at Feith Systems and work on Queue Time after hours, plan to launch the app’s next version soon.

With the update, users can discover detailed information about the restaurants and bars where they check in: Is there a TV? Can you get a beer? Is there seating room? Feith wants to create a better experience for folks trying to make a decision about where to grab their next meal.

He also plans on using targeting advertising to monetize, as well as sharing waiting data with some of the locations for their advertising needs, he said.

Queue Time has been downloaded about 500 times, and users have updated their queues in 25 countries. The next step, for Feith, is to market the app to college students, who could use the app to check wait times at food trucks and lunch spots in between classes.

“If we all use it, we’ll all save time,” said Feith.

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