'There's no ceiling' at Linode
Even if you’ve never heard of Linode, one of the world’s first and largest open source-focused cloud hosting providers, you likely frequent a website or use an application that wouldn’t exist without it.
With a platform that boasts nearly half a million users around the world and growing, it might come as a surprise that Linode is based in Haddonfield, New Jersey — though the company will call Philadelphia home when it moves into its new headquarters on 3rd and Arch Streets later this year.
It wouldn’t be the first surprise Linode has to offer.
Though the company is, by all means, a major tech player, its growth has been organic and its values have not changed. There aren’t many layers between engineers and C-level executives, feedback is always taken seriously and the impact employees have on the company, its customers and the Linode community is visible on a day-to-day basis.
Fostering a supportive environment is a big part of Linode’s company culture and the backbone of the work the company does. The team is passionate about solving problems and helping people, and as a result, professional growth at Linode is bound only by individual ambitions.
As one employee put it, “There’s no ceiling here.”
Linode has never stopped looking for new tech talent, and they’ll continue to look for new teammates as the company and its online community continue to grow.
What does Linode look for in prospective employees?
We constantly seek people who are not only qualified to do the job, but who are passionate about doing it well. We have a unique environment where our projects aren’t segmented or siloed — every employee owns what they’re working on and gets to see how it impacts our users and how it fits into high-level strategy. We look for people with a strong interest in learning and growing - personally and professionally.
Furthermore, empathy is the name of the game, and though it might sound cheesy, our number one requirement is a desire to help people. Assisting customers is the core of the job for every employee at Linode. If you’re not motivated by solving problems and making people happy, you’re at the wrong place.
What about technical skills?
What does a typical day of work at Linode look and feel like?
When it comes down to it, you can and should have a good time working at Linode. We empower our employees to use their knowledge to do the job the best way, to have constructive debates, and ultimately to do things that will produce the best results. We’ve held on to our startup feel, but with the benefit of being a market leader in a booming industry. At the end of the day, our employees are passionate about the things they work on which makes for a rewarding environment.
Linode strives to be communicative and open, both with our open source community and with each other. Employees are encouraged to offer their input on how to make the company and platform better, and that feedback is always evaluated.
How does Linode encourage professional growth and learning?
Linode offers a unique opportunity for those looking to launch or continue a great career in tech while learning new skills on the job. Professional aspirations aren’t limited here, and new roles are often created based on personal goals and company needs.
We’re cultivating a culture of continuous learning and self-improvement, and one way we manifest that is by allotting team members an hour a week to work on any approved, Linode-related project they want.
What kinds of projects are Linode employees working on during that one hour a week?
We have had some really great systems come out of this time. One of my favorites so far is a custom front end for our ticketing system that was written from scratch.
Rick MyersDirector of Customer ServiceRick Myers has worked at Linode for over 6 years. He began as a Customer Support Specialist, and has worked his way up to Director of Customer Support. Read More »
“We’ve been in this space a long time and aren’t going anywhere. We move very quickly and act like a startup, but we already did the ‘10 people in a room’ thing, the ‘work 100 hours a week thing.’ We’re not that anymore. We’ve been through our teenage years. We’re young adults now."
Jonathan LealSystems EngineerJonathan Leal has been at Linode for three and a half years. He came from a construction job, jumped into a support role and is now a Systems Engineer. Read More »
“We allow people to chase their passions. This culture helps cultivate that. Having that vibe around you helps you pick up the skills you want to pick up.”
Will BlewTechnical Project ManagerWill Blew was raised a farm boy who found a passion for computers. He fostered this passion by taking them from the dump and frankensteining them together. Read More »
“We’re an open company that really believes in communication. We want people to be able to go to their manager and say, ‘This is something we can improve and we can improve it this way.’ That’s really important.”
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