Forget internal email.
That’s what management said at Center City-based real estate company Madison Apartment Group. When they heard that staffers were getting flooded with emails from other staff and consequently missing out on important ones, they decided to launch an internal social network that could eventually replace email, a spokeswoman said.
The new platform uses enterprise social network Yammer and helps connect 400 staffers who are located 13 different states. Since its launch one month ago, 90 percent of Madison Apartment Group staffers have used the platform, a spokeswoman said. The company does not yet have numbers on email volume to track an increase or decrease, she said.
It might sound ironic — an internal social network — but it shows the evolution of web-based communication platforms. CRMs and other proprietary organization tools have had private tools for staff conversation for years, but there’s something to the idea that a sprawling company that wants to make more targeted conversations would take lessons from where the open web has gone.
Before you go...
Please consider supporting Technical.ly to keep our independent journalism strong. Unlike most business-focused media outlets, we don’t have a paywall. Instead, we count on your personal and organizational support.
3 ways to support our work:- Contribute to the Journalism Fund. Charitable giving ensures our information remains free and accessible for residents to discover workforce programs and entrepreneurship pathways. This includes philanthropic grants and individual tax-deductible donations from readers like you.
- Use our Preferred Partners. Our directory of vetted providers offers high-quality recommendations for services our readers need, and each referral supports our journalism.
- Use our services. If you need entrepreneurs and tech leaders to buy your services, are seeking technologists to hire or want more professionals to know about your ecosystem, Technical.ly has the biggest and most engaged audience in the mid-Atlantic. We help companies tell their stories and answer big questions to meet and serve our community.
Join our growing Slack community
Join 5,000 tech professionals and entrepreneurs in our community Slack today!