Startups

Comcast Roundup: 250 Mbps on the way, Comcast criticized for being two-faced and more

Every Thursday morning at 8:30 a.m. EST, find all the stories you need to know about your friendly telecommunications giant in the Comcast Roundup. Get an e-mail subscription for our Comcast news updates. DEFINITE READS Comcast is said to be planning to unleash 250 Mbps speed Internet in the near future. Industry and trade groups […]


Every Thursday morning at 8:30 a.m. EST, find all the stories you need to know about your friendly telecommunications giant in the Comcast Roundup. Get an e-mail subscription for our Comcast news updates.

DEFINITE READS

Below, Comcast comes down hard on hackers the company continues to try and rehab its customer service image.

MIGHT BE WORTH YOUR TIME

  • Comcast is continuing to amp up its customer service efforts with its new “Comcast Guarantee” which includes a $20 credit for missed appointments, money-back guarantees and other “really tangible” efforts. See the commercial for the service at the end of this post.
  • One of the three hackers that redirected Comcast.net traffic in May have plead guilty. Christopher Allen Lewis a.k.a. EBK faces up to five years in prison.
  • Minn. Senator Al Franken is demanding that Comcast and NBC agree to open up all TV programming to non-Comcast subscribers. Both companies have said in congressional hearings that they have no plans to charge for online content.

GIVE A GLANCE

The Comcast Guarantee:
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When there is just too much Comcast news to follow, the Comcast Roundup will be there every Thursday morning at 8:30 a.m. EST

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