Ushering in the new ChatGPT craze, Dupont startup Enquire AI (formerly GlobalWonks) is launching a new AI tool for business intelligence.
Enquire AI’s software is already centered around the idea of an AI “copilot” for research. Customers can log onto the platform, ask a question about business intelligence and be connected to experts around the world who can answer. The software uses AI to connect users to the most relevant expert, who will then provide a brief written answer (a process that usually takes about 10 minutes, according to CEO and cofounder Cenk Sidar) and be available to offer a more in-depth response in a call. Now, users can get an immediate answer generated by AI, which integrates OpenAI’s GPT-3 tech. Known as Ayda, users can submit a question and get an immediate, AI-generated answer from GPT.
Enquire AI is no stranger to making moves centered around the future of the internet. Last March, the company bought a few parcels of virtual land in the Sandbox metaverse to host virtual meetings. This, too, was incorporated into its data offerings: Users could opt to have follow-up meetings for their questions in the metaverse.
The overriding idea, Sidar told Technical.ly, is that tech and humans can work together to give customers the answers they’re looking for (for example, how the telecommunications market looks in Spain).
“This is a great example of how human and machine, human and AI can work together to provide you vetted quality insight for any business policy markets [or] financial question that you have,” Sidar said.
Though ChatGPT has gained prominence in the past few months, Sidar said Enquire AI has been working with OpenAI for over a year to build the new tool. Plus, he noted, ai and ChatGPT can actually help users develop better questions, both helping them hone in on the data points that they’re actually looking for and answering shorter, easier questions that can help users understand the deeper ones.
For Sidar, AI and ChatGPT also have a huge asset over human answers: the ability to give them in a matter of seconds.
“In the age of uncertainty, you can’t wait two days for expert commentary, because you need to make a decision now if you’re a hedge fund and something major is happening in an emerging market,” Sidar said.
For the tech industry as a whole, Sidar thinks that ChatGPT will only continue to grow in use and importance. Still, there is room to grow, especially as GPT only has information up to 2021 and there is a huge need for up-to-date, fresh intelligence. Going forward, he expects a few large language-based answer models to pop up, but he always thinks there will be room for humans in the intelligence world.
“You can’t not have the human empathy, judgment and analysis while making business decisions, because AI is not going to give you the full answer,” Sidar said. “You need to have human expertise on top of it.”
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