Robert Burack is civic design director at Brocade Studio, a user research and human-centered design consultancy that works with governmental agencies and nonprofits to tackle problems that matter.
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civic
Oct. 2, 2018 7:32 pm
5 ways Pittsburgh’s public servants are using human-centered design
User research and human-centered design consultant Robert Burack writes about how the City, County and their partners are using innovative methods to elevate services, improve internal performance and make local government more transparent.