Dec. 17, 2013 12:30 pm
The city responded last year to about 235,000 calls about medical emergencies. Every 911 call got the same response from city paramedics, regardless of the complaint, whether it was a stroke, a trip and fall or a “I can’t reach the remote,” a type of call that is more common than you might think, paramedics have said.
Jul. 21, 2011 11:00 am
Philadelphia-based user experience and design firm Electronic Ink will be featured in an exhibit at the Museum of Modern Art starting next week. The firm’s design exploration of 911 call center interfaces will be included in the museum’s Talk to Me: Design and the Communication between People and Objects. After a federal study identified that […]