(Video via SEPTA)
Ever try to reload your SEPTA Key card and ended up getting a second one?
And while it’s likely that you’re doing something wrong as you reload the card, it’s actually a user experience problem that leads to the double trouble. That seems to be the conclusion of a 27-page report put together by designers and urbanists from Code for Philly, Think Company and Philly-based nonpartisan PAC 5th Square.
“The team said they shared their recommendations with SEPTA but never heard back. SEPTA’s top Key project managers said didn’t see the recommendations until PlanPhilly shared them,” Saksa writes.
Conshy truck-tech company DrayNow ships platform in two new markets
What’s the latest on the KOP rail project?
Forget electric scooters, golf carts are the new thing. Will we see them in Philly?
This rising fintech startup is helping make life’s expenses easier to manage
Rent your neighbor’s car: Venture-backed Getaround launches in Philly
Where are people taking Lyfts to this summer? Top 10 destinations, mapped
These 6 teams will vie for $10,000 in prizes from TrafficCast
Pitch to speak at Comcast Labs Connect’s data security conference
Sign-up for daily news updates from Technical.ly Philadelphia