Uber just opened a big ol' corporate-looking office in Southwest Philly - Technical.ly Philly

Business

Jan. 15, 2016 8:02 am

Uber just opened a big ol’ corporate-looking office in Southwest Philly

The ridesharing company is facing a few lawsuits in Philadelphia and it's still technically running afoul of the Philadelphia Parking Authority, but the new office is super nice.
Uber’s new office in Southwest Philadelphia.

Uber's new office in Southwest Philadelphia.

(Courtesy photo)

Whoa, check out Uber’s new Philly headquarters for its more than 12,000 drivers in the region.

The ridesharing company has set down roots deep in Southwest Philly, just north of the airport, and it’s more than twice the size of their last driver operations center in Center City (now taken over by health IT startup Life.io).

From the outside it gives off a very corporate office park vibe, but the inside is more of the startup vibe you’d expect — polished concrete floors and trendy light fixtures.

Uber, which has another office in an undisclosed Center City location for its operations staffers, opened a new driver office last month because it needed more space and access to parking, said Uber spokesman Craig Ewer. It’s 4,200 square feet.

“Uber Philly’s new home on Bartram Avenue will provide driver-partners with a best-in-class customer service and technical support experience,” said Philadelphia general manager Jon Feldman through a spokesman. “With ample free parking and proximity to the airport, the new Partner Support Center was designed foremost to meet drivers’ needs.” (Feldman is a Wharton MBA who founded and sold his NYC venture-backed publishing startup.)

Ewer declined to disclose how many full-time staffers were based at the Southwest Philly office but said that it was designed to serve thousands of drivers, or “partners,” as Uber calls them, each week.

At the office, staffers help onboard drivers and show them how to do things like use the driver app and track payments. Uber has offices like these all across the country, including several in Northern California, one in Hoboken, N.J., and one in Portland, Ore.

The office feels like a commitment to the Philadelphia area, which Ewer said is one of its larger markets, despite the legal challenges it faces in the city, like lawsuits from a local taxi company and its own UberBLACK drivers, who say that uberX has cannibalized their business.

Advertisement

There’s also that little thing about how uberX is technically operating illegally in Philadelphia.

Fun fact: Uber served 455,000 unique riders in the last three months in the Philadelphia area, Ewer said.

According to a cursory search on LinkedIn, it looks like Uber has a little under 20 staffers in Philly, most of which are marketing and operations roles.

Check out photos of the new Partner Support Center below.

Uber office Philadelphia

(Courtesy photo)

Uber office Philadelphia drivers.

(Courtesy photo)

Uber office Philadelphia

(Courtesy photo)

Uber office Philadelphia

(Courtesy photo)

You must appreciate accurate, relevant and productive community journalism.  Support this sort of work from professional reporters with seasoned editors.  Become a Technical.ly member for $12 per month
Companies: Uber
-30-
CONTRIBUTE TO THE
JOURNALISM FUND

Already a contributor? Sign in here
Connect with companies from the Technical.ly community
New call-to-action

Advertisement

Take a look inside Offsite, the Fitler Club’s new luxury coworking space

How a #NotNormal work culture can attract and retain local talent

IBX opened its new public-facing innovation center

SPONSORED

Philly

How Relay is helping enterprise clients get proactive about customer engagement

Philadelphia

Technically Media

Marketing and Partnerships Manager

Apply Now

Philadelphia

Perpay

UX Designer

Apply Now

Chesterbrook, PA

Deacom

Inside Sales Representative

Apply Now

In 2019, Philly’s gained the most ‘flexible’ work space yet

Check out the digs for Temple’s executive MBA students

An Irish salon software company is putting down roots in Philly

SPONSORED

Philly

These hiring companies want to meet you at NET/WORK Suburbs

Horsham, PA

Penn Mutual

Product Owner/Business Transformation Specialist

Apply Now

Center City

Inspire

Member Experience Specialist

Apply Now

Philadelphia, PA

Perpay

Frontend Engineer

Apply Now

Sign-up for daily news updates from Technical.ly Philadelphia

Do NOT follow this link or you will be banned from the site!