Why the city's website sucks (and what City Hall technologists are doing about it) - Technical.ly Philly

Civic

Jan. 6, 2016 12:51 pm

Why the city’s website sucks (and what City Hall technologists are doing about it)

“Our neighbors deserve better,” said director of civic technology Aaron Ogle, “because for city government, the user is our neighbor.”

Aaron Ogle speaks at the 2015 Code for America Summit in Oakland, Calif.

(Photo by Drew Bird)

We love this: Aaron Ogle, who’s kind of like the consumer advocate for user experience in City Hall, takes down the old Phila.gov, explaining point by point how it was designed for the government and not for its users. Philadelphians, that is.

“Our neighbors deserve better,” said Ogle, the city’s director of civic technology, “because for city government, the user is our neighbor.” (That’s a phrase Ogle coined in his Code for America talk this fall.)

That’s why Ogle and his team are working on a redesign, which you can see at alpha.phila.gov. It’s still, as its name suggests, in alpha, but you can check it out in non-alpha mode in one place so far: Mayor Kenney’s new phila.gov/mayor goes straight to the alpha.phila.gov website.

The city’s new digital director Stephanie Waters told us she’ll be working with the Office of Innovation and Technology and other departments to transition the alpha.phila.gov websites into official mode.

-30-
JOIN THE COMMUNITY, BECOME A MEMBER
Already a member? Sign in here

Advertisement

Meet the 17 people tasked with advising Philly on smart city best practices

If elected, this 26-year-old scientist could bring a STEM voice to City Council

Most Philly stores can’t go cashless, new law says

SPONSORED

Philly

Why Deacom’s team prioritizes collaboration and continuous improvement

Philadelphia, PA

Linode

Product Marketing Manager

Apply Now
Blue Bell, PA

Pinnacle 21

Senior Software Engineer

Apply Now
Philadelphia, PA

PromptWorks

Senior UX Designer

Apply Now

Build the 21st century of government at Imagine Nation ELC 2018

Philly311’s new chief wants to get city agencies to use more data

Philly CIO: Smart-city initiatives can ‘help build trust in government’

SPONSORED

Philly

Engineers have Vistar Media’s Philly office all to themselves

Philadelphia, PA - Center City

Odessa

Sr. Business Analyst – Bilingual (Spanish)

Apply Now
Philadelphia, PA

Linode

Senior Software Engineer – Kubernetes

Apply Now
Philadelphia, PA

Linode

Software Development Engineer in Test

Apply Now

Sign-up for daily news updates from Technical.ly Philadelphia

Do NOT follow this link or you will be banned from the site!