City officials talk city services on Twitter with 'tweet chat' - Technical.ly Philly

Civic

Apr. 23, 2013 10:00 am

City officials talk city services on Twitter with ‘tweet chat’

It's like a community meeting, but it's on Twitter. Yesterday's topic? The city's neighborhood liaison program, which trains citizens to be part of the 311 team.
Managing Director Rich Negrin co-led the city’s second “tweet chat.”

Managing Director Rich Negrin co-led the city's second "tweet chat."

It’s like a community meeting, but it’s on Twitter. Last week’s topic? The city’s neighborhood liaison program, which trains citizens to be part of the city’s 311 nonemergency call center team.

Last week the city held it’s second “tweet chat,” a Twitter discussion between city officials and employees and Philadelphians. Managing Director Rich Negrin and 311 Director Rosetta Lue, both very active tweeters, led the discussion. By around 8:15 p.m., the chat had about 244 tweets between 67 users, said spokesman Ryan Birchmeier, adding that #Philly311NLP was also trending in Philadelphia.

The next chat will focus on the city’s neighborhood empowerment effort, PhillyRising, Birchmeier said.

Check out highlights from the first tweet chat here.

The city has previously used social media for civic engagement, whether it’s in the form of police “tips” or city planning feedback, but it’s nice to see the city turn that into a dialogue. Anything that helps make government seem more human, rather than a bunch of shadowy figures running the city, is good in our book.

It’s worth adding that smartphone adoption and social media use is rapidly growing in lower-income communities and those of color.

-30-
BECOME A CONTRIBUTOR TO THE JOURNALISM FUND TO COMMENT
Already a contributor? Sign in here
Connect with companies from the Technical.ly community
New call-to-action

Advertisement

Follow along as this Philly urbanist rides SEPTA … All. Day. Long.

The hottest new Twitter account is … the Pennsylvania Treasury?

It’s #WorldEmojiDay, and Philly Twitter is proving an emoji is worth 1,000 words

SPONSORED

Philly

7 biz resources we learned about at Super Meetup Philly 2019

Chesterbrook, PA

Deacom

Senior Software Developer

Apply Now

Philadelphia, PA

PromptWorks

Senior React Native Engineer

Apply Now

Philadelphia, PA

PromptWorks

Software Engineer

Apply Now

Government social is the broccoli of the internet

The Philly courts website is finally back up

Philly could finally be getting a dockless bike sharing program

SPONSORED

Philly

Paid family leave adds to the perks at Chariot Solutions

Philadelphia, PA

PromptWorks

Senior Software Engineer

Apply Now

Chesterrbrook, PA

Deacom

Software Quality Analyst

Apply Now

Philadelphia

Inspire

Manager, People Operations

Apply Now

Sign-up for daily news updates from Technical.ly Philadelphia

Do NOT follow this link or you will be banned from the site!