Nonprofit Technology Resources leads digital literacy training, facing tightening budget - Philly


Mar. 25, 2011 11:00 am

Nonprofit Technology Resources leads digital literacy training, facing tightening budget

The organization recently lost around $750,000 worth of funding.

Aisha Moody, 33 of North Philadelphia, receives help from instructor Stanley Pokras during a computer class at Nonprofit Technology Resources located at 1524 Brandywine St.

(Photo by Sarah Schu)

Philly Tech Week NTR laptop donation drive

When: Monday, April 25 to Friday, April 29 from 12-1 p.m., during Philly Tech Week

Where: WHYY, 150 North 6th Street (6th and Race), Old City

Requirements: At least Pentium 4 processor

A sign reading “NTR Computer Thrift Store” is mostly all that welcomes visitors to the modest headquarters of Nonprofit Technology Resources on Brandywine Street in Spring Garden. Budget concerns have raised fears in recent months that the sign won’t be needed there for long.

Farther down the building’s brick façade are arched and rectangular cutouts that have been replaced with art installations of meticulously arranged motherboards, floppy disks, computer mice and other assorted discarded gadgetry.

The result is a kind of DIY memorial to forsaken technology that has largely been abandoned in favor of the best, the newest and the fastest. A fitting message, given NTR’s overall operating model. [Full disclosure: NTR is a former advertiser]

“We recycle computers instead of throwing them in the scrap yard,” said sales associate Melvin Bonilla, 24, of Kensington. “Someone’s got to do it.”

Used equipment comes to NTR through donations from companies, groups and individuals. One recent high-ticket donation, said NTR President and CEO Stanley Pokras, 65, came in the form of 300 used machines from Comcast.

“But law firms are usually our biggest donors,” he added.


The organization has been refurbishing machines since 1995, and not just for the purposes of their thrift store, which sells used equipment at discounted prices. Hardware-centric programs run by the nonprofit include their Learning Through Technology program, which provides computers to low-income families and organizations, a computer repair service and a basic computer operation class in association with the Community College of Philadelphia (CCP).

Other programs include Help-Tech, which provides Microsoft Certified Desktop Support Technician and Advanced Digital Literacy training, and a workshop known as ‘Bring a Computer, Ask a Question.’ NTR’s programs, along with the thrift store, are run mostly by a student-centric volunteer workforce with only a few paid employees.

For about $200, NTR’s program in conjunction with CCP provides low-income CCP students, faculty and staff from throughout the Philadelphia area with refurbished computers, a year of Internet access and basic training in the form of a two-hour class.

And it’s a full immersion process.

In order to get to the intimate classroom where they meet and learn about their new computers for the first time, students must make their way through the backrooms of NTR’s small warehouse to the sounds of industrial heaters, whirring drills and clinking machinery.

Along the way sit stacks of old computer monitors on wooden pallets and boxes and bins of hard drives, CD drives, sound cards, modems, memory sticks, motherboards, computer processors and computer towers. Invariably, any number of NTR employees and volunteers can be seen sitting at repair stations amidst the organized clutter, tinkering with malfunctioning machines and coaxing them back to health.

Lead by Pokras, who describes himself as an “old hippie,” the CCP classes are surprisingly hardware focused, presenting skills such as how to snap in memory sticks, remove power supplies and perform other basic hardware checks and repairs. For many attendees, the class represents their first time ever seeing the inside of a computer up close.

Most people who sign up for the class, explained Pokras, have never owned a computer and want to increase their computer skills to further their education.

“This is their first computer,” he said. “They’ll be able to do their homework.”

A majority of the six students at a recent class, all of whom were female, echoed Pokras’ sentiment.

Nadia Zandy, 39 of West Philadelphia, works on her newly purchased refurbished computer during a course at Nonprofit Technology Resources. Photo by Sarah Schu

“I want to gain knowledge about computers because I’m computer illiterate, and I am catching on slowly at school, so I wanted one at home for my personal use” said Aisha Moody, 33, of North Philadelphia.

The machines are basic, with 512 megabytes of memory, 40-gigabyte hard drives and Pentium 4 processors, and the provided Internet access is dialup, an aspect that Pokras is mildly uncomfortable with.

“I feel bad giving someone a dialup connection,” Pokras said. “But it is free.”

Despite the program’s decade-long history of educating the technologically underprivileged, its future is currently in jeopardy—a position that NTR finds itself in overall. With the loss of their Tech-Redi program this past June, which provided attendees with A+ and Internet and Computing Core Certification (IC3) training, the organization lost around $750,000 worth of funding.

(L to R) Erica Jordan, 26 of West Philadelphia, Melissa McPherson, 42 of West Philadelphia, and Bertha McPherson, 59 of West Philadelphia, learn the ins and outs of desktop computers during a course at Nonprofit Technology Resources, a refurbished computer store and training center located at 1524 Brandywine St. Photo by Sarah Schu.

That loss of funding has resulted in a multitude of business ills such as struggling to meet their $3,000 monthly rent costs and several layoffs. Pokras opted to include himself among those cut in the most recent round of layoffs and now collects unemployment while working at NTR pro bono.

“If it weren’t for my wife, we wouldn’t be here,” Pokras added. “She makes sure I can eat.”

Managing to stay afloat due to their thrift store and a smattering of grants, NTR is currently seeking funding from the Nonprofit Finance Fund and other similar programs. However, the red tape inherent in dealing with the bureaucracy of
obtaining federal funding often plagues the organization, Pokras said.

Additional hurdles that leave NTR’s future uncertain include the much publicized budget cuts coming from Gov. Tom Corbett’s administration and state legislation that is scheduled to be instituted in January 2012 that aims to force electronics manufacturers to personally develop plans for equipment recycling.

“There may not be any money for this kind of activity,” he said. “I don’t know, but at least I’m working on trying to prepare for the future.”

  • Hi Nicholas,

    I read your article, “Nonprofit Technology Resources leads digital literacy training, facing tightening budget,” and thought you might be interested in the following information:

    Training companies like Ledet Graphics Training in Atlanta have seen a rush of student enrollment because of the high population of laid-off workers. The unemployed want to be retrained in jobs that are in high demand, so they are learning new skills with programs like Photoshop, Dreamweaver and inDesign.

    These complex software programmers are needed by companies that cannot find qualified people that know current trends (i.e.: creating apps). At Ledet, they learn on the iPad. I can offer an interview with Atlanta-based Sterling Ledet to discuss.


    Alexandra Kasprzyk

  • As an NTR underling I can’t say it officially, but thank you for the coverage! If ever there was a time we could use some publicity, I’m sure it is *now*. From the length of the article and the richness of detail, I get the impression that you put a lot of work into it, which makes me doubly grateful. It’s encouraging to know that somebody knows our plight and wants other people to know about it, too.

  • Curious Philadelphian

    This is an interesting article. It was alleged that NTR lost that $750,000 grant because the Executive Director was misusing funds. In fact, their 990 ( reports that NTR brought in $1 million or close to it for over at least the past three years. I work in the area and there were even little flyers that were passed around CCP and in the eating shops around their location about the Executive Director writing checks to himself. I always loved the idea of NTR and I even got a set of speakers from them (that were broken three days after I used them, BTW), but with all the nonprofit scandals going on I just wasn’t sure if the allegations were true. I assumed that it would get resolved, but then I heard that they lost their grant. I assumed that he got caught or somebody found something worth pulling their funding for. I’d like to know if it is safe to donate to this company? Were the allegations true? What happened that caused funds to be pulled coincidentally during the flyers and newsletter about the Executive Director? It can’t be because of the economy because I believe another nonprofit got $11 million dollars to help poor people get access to computers? Why didn’t NTR get a piece of that?

    • @Curious
      We have not come across such allegations. If you have anything that can be substantiated, please contact us info [at]

  • Pingback: Update: Official Philly Tech Week 2011 Program & Magazine, now in 60 locations and much more — Technically Philly()

  • Pingback: Donate your old laptops to Nonprofit Technology Resources — Technically Philly()


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