The Technical Architect works within a broad and diverse group of I.T. engineers, designing, building and providing standardization for the Wawa’s internal software applications, Custom-Off-The-Shelf (COTS) applications, and SaaS Solutions. Define and design the network, topology and hardware/virtualization design for these solutions from a Hybrid-Cloud and Internal/External Cloud services within the Wawa technology platform. The position requires an in-depth hands-on working knowledge of web and cloud-based technologies and services, concepts, security and standards to develop conceptual, scalable and functional designs, as well as the ability to implement such structures for a holistic Enterprise approach.
Define, refine, and create architectural artifacts like Business Process Models, Information Architecture Models, Data Models, Application Design, Application Security Designs, Infrastructure Security Designs, Infrastructure Models, Infrastructure as Code (IaC), Design Patterns, Performance Model, etc for a solution under consideration. For all the definitions, create the required pattern implementations in an approved software language to guide the team of IT Engineers.
Provide leadership on projects, technical assistance, and strategic vision and facilitate the definition of project deliverables. Complete project deliverables or provide consulting work efforts based on the agreed scope; estimates work effort, duration, resources and requirements. Ensure that requirements are being met. Research, identify and develop solutions to business challenges and opportunities. Develop project plans to design, install, and upgrade and manage systems and utility software.
Define tracking mechanisms and ensure IT standards and methodology are met. Manage expectations and project scope. Appropriately report status and deliver quality results. Develop and maintain support documentation with up-to-date processes and procedures.
Translate complex functional specifications to detail technical designs regarding Test Case, Testing Automation, User Interfaces (UI), Custom Software Applications, middleware technologies, API, API orchestration/choreography, deployment artifacts, artifact packaging, and application monitoring automation, logging and performance metrics. Provide input, guidance and recommendations on technical designs developed by other team members. Develop creative solutions for complex enhancements.
Follow standard development processes and transport processes including Agile, SDLC methodologies, DevOps, Source Code Management, etc. Ability to apply IT security standards and practices as well as adhere to these standards in the development and design of new and existing technologies within our corporate and store infrastructure
Technical consultant for the team and internal business teams. Serve as an expert in the technical field of knowledge. Serve as a resource and knowledge expert to Applications Development Manager in the project areas.
Develop unit test plans, test cases/scripts, UI components, application source code, and application packaging configuration scripts, deployment scripts, the configuration of API infrastructure, artifact packaging configurations, all automation configurations and performance monitoring and debugging component configurations where applicable.
Create and establish performance baselines via performance testing and application profiling. Monitor system performance and tune for peak performance of application/system components built or procured from vendors.
Research technology-related products and make objective recommendations based on business or operational requirements. Anticipate potential problem situations/risks and address with effective objective responses.
Maintain a high degree of decision impact due to system privileges and responsibilities.
Integrate enterprise-wide tools for automating, monitoring, and managing the current and future technology environments proactively.
Develop, document, implement and maintain system management strategies, policies and procedures, including security, support, training and installation procedures.
Recommend, design, implement and support infrastructure integration into business solutions, while meeting the business goals and objectives. This includes supporting documentation and diagrams detailing the specific infrastructure.
Engage with Engineering team and other ITPS departments to establish appropriate security models for enhancements and changes and train downstream support personnel on technology components around custom API Middle Tier services.
Drive issue resolution associated with the implementation and testing of new system management software (i.e., Communication Services, APIs). Support and deploy Mid-tier APIs and App. Services-based processes for system servers within the Enterprise.
Work with IT and outside vendors to resolve technology issues. Develop and maintain processes and procedures as appropriate.
Coordinate with other IT departments in executing system reboots, maintenance, upgrades/implementations, system and data restorations, mass data changes and system cleanup. Investigate and remedy the root cause of service delivery incidents.
Coach and mentor other team members in their development of IT Applications. Participate in the appraisal process by providing feedback to Applications Development Manager.
Ability to work well individually as well as in a team environment
Excellent oral and written communication skills
Excellent customer service and interpersonal skills
Ability to work with little or no supervision
Detail-oriented and excellent organizational, time, and stress management skills
Excellent and proven analytical and problem-solving skills
Ability to handle multiple projects simultaneously and independently
Proven self-starter with demonstrated ability to make decisions and accept responsibility and risk.
Excellent leadership skills
Proven Project Management skills. Lead large cross-functional projects
Ability to be on-call 24/7 when required
Ability to learn new technologies quickly and independently and formulate and implement standards, procedures and best practices. Ability to adapt to overlapping technologies
When prioritizing work, considers the bigger picture, ensuring alignment with department objectives with a holistic Enterprise mindset.
Ability to train and develop other technical Associates
Able to effectively utilize multiple tactics based on situational variables
Bachelor’s degree in Computer Science, Information Technology or a technical discipline preferred (e.g., engineering) or equivalent.
Test-Driven development or Behavior Driven development with a clear understanding of the tool stack. Expertise in unit test, building Integration, smoke and regression testing suite, code coverage process, and pipeline setup. White box and black box penetration testing experience.
Experience in web technologies such as Angular, React, JS, etc.
Understanding common design patterns, data structures and algorithms and experience in cloud computing with expertise on at least one cloud infrastructure.
Experience with the following technologies:
Network protocols (e.g. IP, ARP, TCP, etc.)
Knowledge of cryptography and digital certificate infrastructure (e.g. SHA, AES, RSA, PKI, etc.). Experience in PKI Certificate Authority and Cryptography.
Experience with securing real-time data pipelines (e.g. Kafka, Storm, Flink, etc.) and batch processing (Spark, Hadoop, etc.).
Retirement & Stock Options Benefits
401k with company contribution
Financial Planning Services
Access to Coaching (Health, Professional, Life)
Charitable Donation Matching Programs
Community Service Programs
Hybrid Work Options
Public Transportation Assistance
Accessible Work Environment
Perks & Discounts
Bring Your Own Device Reimbursement
Cell Phone Reimbursement
Offsite Company Events
On Site Gym/Fitness
Childcare Assistance Programs
Family Medical Leave
Commitment to Work/Life Harmony
Flexible Work Schedule
Paid Sick Days
Health & Wellness
Employee Assistance Program (EAP)
Long Term Disability
Mental Health Benefits
Short Term Disability
Employee Recognition Programs
What types of technologists are you looking to hire? As we continue our digital transformation, we’re looking to hire an incredible team of technologists to build the back-end features and functionality of our platform, including: ● Senior software engineers ● Lead software engineers ● Platform engineers ● Platform architects ● Security engineers ● Risk and compliance ● Forensic analysts ● SCRUM masters What is your tech stack? We are always exploring new technology and languages to see how they can benefit our platform. Right now we’re working with AWS, Java, Kubernetes and Golang on the back-end and ReactJS on the front-end. It can surprise people who only think of Wawa as a convenience store, but we’re very passionate and proactive about using the latest technology to build our digital experiences. There’s a lot of room for our tech team to try new things and bring them to the table. Tell us about what it's like to work at Wawa HQ. Wawa is a people-first organization, which means we care about our people over everything else and treat them fairly. The culture is very supportive and collaborative — everyone works together. And, we really give you the opportunity to spread your wings. We have many people who have worked here for 15 to 40 years, which says a lot. You can go to the cafeteria and eat lunch next to the CEO. It’s the kind of place where everyone is happy to come to work on a Monday morning. And there’s coffee everywhere. How does Wawa give back? Wawa proudly gives back through The Wawa Foundation, a 501 (c)(3) non-profit corporation focused on building stronger communities in three areas of health, hunger and everyday heroes. Since its inception in 2014, The Wawa Foundation has contributed more than $100 million to non-profit community organizations. Wawa and The Wawa Foundation are proud to support seven National Partners with in-store customer fundraising campaigns and provides its associates with year round volunteer and participation opportunities with waived registration and fundraising at community events such as JDRF One Walks, LLS Light the Night, Special Olympics Polar Plunges, among others. At Red Roof, our corporate campus, our associates support some mentoring programs directly including a Big Brother, Big Sister program called Beyond School Walls that brings kids into HQ to get on-the-job mentorship in a real world environment, as well as a partnership through Cristo Rey High School that also pairs high school students with job opportunities. Our Product Development team hosts Future Food Scientist workshops giving middle schoolers from throughout our communities a closer look at careers in the food sciences.