Job Summary:   The Senior Project Delivery Professional is a member of the IT Project Delivery team focusing on Wawa’s business areas. The team serves as primary point of interaction with IT, and multiple business areas.  In this role, the associate will work with business partners to assess business needs and to recommend solutions that deliver value by analyzing, defining, documenting requirements and by using formal project management methodologies to deliver solutions in all phases.  Perform project leadership role to deliver projects and enhancements in a matrixed organization that drive innovation, streamline business processes and deliver on business strategy.

Principal Duties:

• Provide leadership on projects and is responsible for driving a project from inception, through execution to completion by following project management best practices and standards including scope & deliverables definition; initialization & planning; budget & resource management and monitoring & reporting.
• Work with key project stakeholders, including business partners; IT service teams, PMO and/or external service providers to ensure that alignment on goals, objectives and expected results are achieved.
• Lead medium projects or enhancements by estimating task durations, identifying task dependencies, managing resource allocations & budgets and provide timely updates on project status, risks and issues.
• When appropriate, ensure the development and implementation of formal operational and support models and conduct and share lessons learned after project completion.
• Facilitate requirements gathering tasks. Analyze requirements for system enhancements and modifications. Facilitate the documentation of business requirements.  Research and analyze options; recommend solutions and write functional specifications, user stories, and additional documentation as required.
• Create change request documents, work collaboratively with the QA function during integration testing and software release.
• Facilitate planning and execution of appropriate test scripts and user acceptance testing with business owners. Ensure final test acceptance.  Facilitate and participate in execution and planning of robust end-to-end testing.

• Lead the investigation of software; document system requirements; help evaluate technologies and their capabilities; perform gap analysis between business needs and the functional application capabilities.
• Act as a consultant to the business.
• Partner and collaborate with the business, and understand their business needs, strategies, and goals.
• Point of contact for the business team for communication and management of SLAs for service disruptions.   Additionally, point of contact for Application Support team to assist with meeting SLAs.

Essential Functions:

• Ability to work well individually as well as in a team environment
• Excellent oral and written communication skills
• Excellent customer service skills
• Ability to work with little or no supervision
• Detail oriented and excellent organizational, time and stress management skills
• Excellent analytical and problem solving skills
• Ability to handle multiple projects simultaneously and independently
• Excellent interpersonal skills
• Proven self-starter with demonstrated ability to make decisions
• Excellent leadership skills
• Proven Project Management skills
• Ability to learn new technologies quickly and independently
• When prioritizing work, considers strategic company vision/goals, ensuring alignment with department objectives
• Able to effectively utilize multiple tactics based on situational variables

Basic Qualifications:

• Bachelor’s degree in Information Technology or a technical discipline (e.g., engineering), or technical certifications, or related experience
• 5 to 7 plus years of IT related work experience
• Knowledge of applications in associated Business Areas
• Minimum of 3 years of experience in a leadership role with strong background in IT project leadership