The Washington Post | Professional Services Engineering Lead - Technical.ly

Professional Services Engineering Lead

The Washington Post |  Washington, D.C. | Dev / Eng

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

Arc Publishing is a product engineering and services group at The Washington Post. We build software to meet the needs of The Post, while also making the same software available to customers in media and non-media industries around the world.

The Arc suite of products provides content-centered companies with the tools they need to author, manage and publish content to meet the ever-changing demands of their digital consumers. Arc is quickly becoming the leader in publishing-focused software development.

Built 100% on AWS, the Arc platform follows a microservice architecture. All of our software teams use devops to deliver and maintain products.

Our processes are lightweight, which allows our teams to innovate quickly to bring new ideas to market. New features and products are deployed to our customer base every day.

The platform is operated by Arc as Software as a Service, and our Professional Services team offers both end-to-end project implementation and consulting to help clients implement on Arc.

We are currently looking for a hands on Engineering Lead to manage a small team of engineers, and lead the technical direction of project implementations on the Arc Professional Services team. The ideal candidate is a proactive problem solver that likes to improve on how we run today but should be running tomorrow.

Responsibilities

  • Manage a full stack team of software engineers that design, implement, instrument, test, deploy and support their own code.
  • Coach team members on a daily basis, set goals and conduct performance reviews.
  • Regularly contribute to the technical implementation with up to 50% of hands on development and architecture.
  • Be responsible for the overall success of complex technical projects in an Agile process.
  • Have a deep understanding of our products and lead the implementation of client solutions.
  • Have an understanding of client needs and design solutions for how to achieve them.
  • Assist teams to maintain a balanced delivery workload.
  • Partner with Product Owners to maintain a roadmap and project plan that meets the demands of our clients.
  • Turn the project roadmap into staffing needs and a hiring strategy.
  • Implement a technical strategy that ensures future success of your products and teams.
  • Build client relationships and interact with executive level stakeholders and technical experts.
  • Ability to travel as needed. Typically 20%.

Qualifications

Minimum Qualifications

  • BA/BS in Computer Science or related technical field or equivalent practical experience.
  • 5+ years experience building highly-scalable customer facing applications.
  • Experience leading the implementation of technical products and mentoring junior and senior developers.
  • Proficiency in at least one programming language.
  • Experience with HTML5, CSS, Javascript and React.
  • Experience in architecting solutions using microservices operating on public cloud providers.
  • Exceptional written and oral communication skills
  • Preferred Qualifications
  • Experience managing engineers.
  • Experience with end-to-end testing frameworks.
  • Experience with website optimizations tools
  • Experience with Header Bidding, Google Ad Manager, or equivalent advertising platform
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Health & Wellness Benefits
  • Dental
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Vision
  • Wellness Programs
Other
  • Work from Home
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Generous Parental Leave
  • Mother Rooms
Perks & Discounts
  • Casual Dress
  • Special Discounts
Professional Development
  • Tuition Reimbursement
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays
  • Paid Sick Days

The Washington Post is no doubt an iconic fixture in the world of journalism. For over a century, it has been breaking news, setting journalistic standards and even sharing the silver screen with movie stars Tom Hanks and Meryl Streep.

One might ask oneself, “Where, oh, where might a technologist like me fit in?” The answer would be right smack dab in the middle of the newsroom.

To be on the tech team at The Post is to work at the pulse of breaking news directly alongside journalists and editors. Engineers have the unique opportunity to collaborate with content creators and invent new ways to captivate readers, whether it’s powering important election updates or finding clever, simple ways to help amateur chefs master a featured recipe.

Owned by Amazon founder Jeff Bezos and led by one of AdWeek’s “Most Indispensible Executives,” CIO Shailesh Prakash, The Post has undergone a masterful transformation from formidable print newspaper to innovative media technology company. In fact, it landed eighth on Fast Company’s 2018 “The World’s Most Innovative Companies” list.

With a “build not buy” philosophy, Prakash has empowered engineers to invent industry-changing software that does everything from delivering breaking news alerts faster to telling stories through augmented reality. This has led The Post to pursue an entirely new line of business: selling its in-house content management system, Arc, as a service to companies across the globe.

The ongoing emphasis on innovation means that engineers get to dip their toes in a variety of projects. Every couple of weeks ushers in a new development opportunity, feature or update, eliminating the risk of the team’s motivation growing stale.

Though many employees enjoy the buzz of newsroom energy emanating throughout the office, most find The Post has a surprisingly flexible work style. Employees within the software engineering department are first and foremost motivated by the needs of The Post and its readers, but are trusted to work remotely or get their work done off-hours, if needed.

The culture is decidedly down to earth. Described as an ‘inspiring and transparent environment,’ even the conference rooms are filled with light and surrounded by glass. Additionally, it has been noted numerous times that one of the most active Slack channels around the organization is affectionately labeled ‘Leftovers,’ where people post whatever leftover food they have from meetings or events.

Whether you’re a junior software engineer or top political reporter, everyone is a part of the team. And, really, what’s a better way to get acquainted and produce some killer news content than sharing ideas over a cold dish of half-eaten mac and cheese?

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