The Washington Post | Manager, Software Engineering, Professional Services - Technical.ly

Manager, Software Engineering, Professional Services

The Washington Post |  Washington, D.C. | Dev / Eng

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

Overview
Arc Publishing is a SaaS startup within the Washington Post for publishers and brands to produce, maintain and publish content for newsrooms and marketing teams. Arc is quickly becoming the leader in publishing focused software development.

The Professional Services team is responsible for developing bespoke solutions for new client onboarding onto the Arc Publishing platform. We’re seeking a talented engineering manager to join our diverse team of engineers that is shaping the future of how we do client development at the Post.  If you are highly motivated, passionate about clean code, and seeking a collaborative, inclusive environment, we’d like to hear from you.

Responsibilities

  • Lead and manage full stack teams of software engineers that design, implement, instrument, test, deploy and support their own code.
  • Be responsible for the overall planning, execution, and success of complex technical projects in an Agile process.
  • Coach team members on a daily basis, set goals and conduct performance reviews.
  • Own the full lifecycle of your team’s QA and Operations.
  • Have a deep understanding of how our products and client solutions are built and sometimes contribute technically to client soutions.
  • Have an understanding of client needs and design solutions for how to achieve them.
  • Work with Technical Delivery Managers and Product Owners to maintain a roadmap and project plan that meets the demands of our clients.
  • Turn the roadmap into staffing needs and a hiring strategy.
  • Implement a technical strategy that ensures future success of your products and teams.
  • Contribute to design and architecture of systems that span multiple teams and/or products.

Qualifications

  • Several years in an engineering management or senior engineering team lead role
  • Experience architecting and implementing solutions on top of AWS
  • Exceptional written and oral communication skills
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Health & Wellness Benefits
  • Dental
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Vision
  • Wellness Programs
Other
  • Work from Home
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Generous Parental Leave
  • Mother Rooms
Perks & Discounts
  • Casual Dress
  • Special Discounts
Professional Development
  • Tuition Reimbursement
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays
  • Paid Sick Days

Tell us about your core software product, Arc Publishing.

Arc is a CMS platform that The Washington Post created for its newsroom and now Arc is sold to other companies, including brands in the media and publishing space. It’s a suite of programs developed to write and schedule articles, run testing for headlines, and manage web templates. We also have video and photo digital asset management systems, including support for livestreaming. At The Washington Post the entire website runs on top of the Arc platform, just like companies use Amazon Web Services for cloud hosting.

After we perfected the software internally, we started selling it to other publishing companies across five continents. It’s growing constantly. Almost every week we announce a new partner or publisher. The Arc software development team is now run independently, and The Post is just one of many clients running hundreds of sites, including many of the best-known brands in the world, and more than 600 million monthly unique visitors.

How has The Post tackled moving to a more digital medium?

We approach everything with a digital-first mindset, leading us to build new teams that didn’t exist a few years ago.

At The Post, we’re constantly thinking of new ways to tell stories and the engineering team is an integral part of that process. Whether it’s building completely new tools or improving readership engagement on different forms of media, like Snapchat stories and interactive newsletters, we never rely on staying the same. We are constantly adapting.

What kind of people work at The Post?

Our people are curious, interesting and multi-faceted. They ask really good questions and look for ways to bring their whole selves to work.

This often comes to life on our Slack channels. There’s a running group, a knitting group, a comic group, a ‘Survivor’ group of people who still love the show ‘Survivor.’ They may come in and work at a desk, but they’re so much more than that. They have these fascinating lives and because of that, everyone’s just interested in grabbing coffee and hearing each other’s stories.

What kind of tech skills do you expect candidates to have?

Our goal is to bring in diverse slate of talent. When it comes to tech requirements, we say we’re “language-agnostic.” If you come in knowing certain languages and we need you to know different ones, we’ll teach you.

Ultimately, we’re looking to hire incredible people that want to learn.

How do you encourage growth and learning?

There’s a lot of freedom to chart your own path here. If you have a great idea you’d like to pursue or would like to gain experience in a new area, leadership is behind you and gives you autonomy to tackle it on your own. If you hit a speedbump and need guidance, management is there to support you and answer questions.

We also offer career mentorship through our “Growth Project,” where employees are given the opportunity to connect with members of leadership and ask questions from how to manage up to how to improve their annual review.

How does The Post engage in community outreach efforts?

The technology teams are very active in the D.C. tech community. Between hosting and attending meetups, as well as hackathons, a lot of our engineers are leaders or heavily involved in the community.

We host meetups that include organizations not only focused on technology, but also diversity. For example, we hosted a hackathon that encourages people from underrepresented communities to get involved in tech, and also hosted the Women in Tech summit last year and in years past. Other engineers are involved in community tech groups such as Coffee and Code, Women Who Code, the Code (Her) Conference, Women In Technology, Girls Who Code.

At the Corporate Social Responsibility level, our organization runs the Post Helping Hand Initiative. Every three years, we choose three non-profits in the D.C. area that are working to fight homelessness or to promote educational services for low-income residents. We raise awareness of the nonprofits by giving them coverage on The Washington Post through a special column. We also ask our readers to either give to those three non-profits for get involved through volunteering.

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