Are you interested in creating world class client experiences while working in a contemporary, truly-agile manner? Join the next CX Retail Lab focused on the “Open an Account” journey.
As a Full Stack Developer on Vanguard’s Client Experience program, you’ll work on a fully dedicated, cross-functional, co-located and durable team given the autonomy required to deliver solutions which fulfill client needs and drive business outcomes within the context of client journeys. The team will operate with enhanced speed and agility to deliver meaningful customer experiences in a rapid build-measure-learn manner.
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***Vanguard is not offering visa sponsorship for this position***
At harvest time, employees at one of the world’s largest investment firms pick peppers and tomatoes and donate them to nearby food pantries like Philabundance. The community garden at Vanguard isn’t a core competency, so to speak, but it does capture the financial firm’s unique commitment to giving back.
Vanguard is one of the world’s largest investment companies, offering a large selection of low-cost mutual funds, ETFs, advice and related services. “I wanted to work at Vanguard because I liked that there was an emphasis on volunteering and helping people,” said Alexa Cain, an investment systems developer. “I never thought I wanted to end up at a financial company, but the fact that people are such an important part of Vanguard’s mission really made me want to be here and makes me want to stay.”
The Vanguard Gives Back program is a community service initiative where the company’s so-called “crew members” — the logo, after all, is an 18th-century tall ship — rally behind philanthropic causes. Staffers donate their “time, talent and treasure” to various organizations, such as the American Red Cross and local hunger-relief groups.
Beyond those in need, Vanguard also invests in its own people.
In-house specialty programs offer crewmembers the opportunity to gain new skills through hands-on experience. For example, Vanguard’s Technology Leadership Program is a two-year program with three rotations and two capstones, specifically geared towards recent graduates who want to develop their technical expertise within the business world.
The offices at Vanguard also feature an impressive array of perks such as “galleys” (cafeterias), working nooks, walking paths, outdoor patio space and electric-car parking. There’s also an employee gym, called “Ship Shape,” located on campus.
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