Doing the right thing for investors is what we’re all about at Vanguard, and that includes giving them the best possible user experience (UX). In a business like ours, built around technology, the quality of digital interactions is essential. As a Senior UX Designer at Vanguard, we’ll look to you to champion dynamic user experiences and use your expertise to deliver them. You’ll provide input on every aspect of UX, from research and concepting, to design and information architecture. It will require a precise eye for detail, a knack for story-telling, and creativity, compassion, and problem-solving abilities. You’ll need excellent interpersonal skills and the ability to achieve agreement with partners and stakeholders. Your impact will reach far beyond our clients and our business to set new standards for the whole industry.[
The Retail Client Experience and Digital strategic priority aims to provide Vanguard clients with a best-in-class experience that reflects intelligent, purposeful design. We take a client-centric approach by orienting around journeys – a client’s end-to-end experience when performing a certain task – while demonstrating human-centered design and rapid experimentation to create digital experiences that exceed expectations
We are Vanguard. Together, we’re changing the way the world invests.
For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.
We want to make success accessible to everyone. This is our opportunity. Let’s make it count.
Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.
Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.Apply Now
What’s uniquely challenging about building Vanguard products?
Applications and systems directly related to investment management require Vanguard crew members to have both business and technical skills. They need to have soft skills in order to listen to clients’ needs as well as hard skills that will translate those needs into technical requirements that deliver results.
What is the pace like at Vanguard?
The technical team at Vanguard works in an agile work environment, so they work quickly and intelligently. Over the last couple of years, Vanguard has enabled a robust continuous delivery system where folks can get new feature updates into production in less than 15 minutes to begin testing in live product environments, where in years past it would take months to get something into production.
What features is the team working on at the moment?
A tool for our portfolio managers to analyze client and market data and make better trading decisions. In addition, the team is engaged in moving legacy applications to the cloud.
What qualities does Vanguard value in an employee?
Vanguard values passionate individuals who are open-minded and always looking to improve themselves, their community and the products offered to clients.
What can new employees expect?
In addition to a thorough one-day corporate orientation, new employees can expect to enter into a supportive, welcoming work environment where they will feel appreciated and valued.
How do Vanguard employees stay connected and engaged with each other?
From the annual employee 5K run and community service campaigns through “Vanguard Gives Back” to happy hours, board game nights featuring D&D-style games like Gloomhaven, beverage clubs and barbeques, there are ample opportunities for Vanguard crew members to connect with each other throughout the year.
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