Senior Product Designer

Pinnacle 21

Blue Bell, PA Hybrid Oct 4
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What you will be doing

Over the next year, one of our team’s highest priority projects is building a Data Science Platform. This platform will be used in clinical trials, which require work from several different departments. These departments work in silos. You, a seasoned product designer, may have experienced siloed departments at your current or earlier company where Marketing, Product Management, Engineering, and QA work without ever consulting each other. Only when they hit a roadblock do they reach out. The large gap in feedback results in less quality and efficiency. The same thing is happening with clinical trials, but we want that to change.

Our platform roadmap is in place, the software is in development, the UI Design Library is set up, and our Design System is being built. Now we need to double our team of product designers from one to...wait for it.... two. This is where you enter.

The work is challenging because we are uniting separately developed software into a single platform. Also, our product teams have varied experience working with Product Designers.


As part of the Product Team, reporting to the Principal Product Designer, you will flesh out user stories from your insightful questions and constructive feedback. You will play a leading role in translating those stories into user experience solutions through mockups and prototypes. You will use existing workflows or introduce scalable new ones. You will work closely with engineers as they uncover edge cases or technical roadblocks and suggest and/or make design changes on the fly. At times, you will design graphics that enforce our brand for either the product, help content, or for internal or client facing events (conferences, parties, etc.).

You will find gaps and redundancies as our Design System evolves and advocate for its adoption across the company.

In return, you will learn a ton about the unique challenges we have in the life science industry. You will work alongside an incredibly talented team of product managers, designers, and developers. You will enjoy a challenging but autonomous environment that allows you to manage ownership of multiple projects. Most importantly, your work will help bring medicines, like the Covid-19 vaccines, to the public faster, cheaper, and with fewer side effects.


What we are looking for

Someone who did not skim (or worse skip) the “What you will be doing” section.

Experience designing workflows with mockups and prototypes for a global audience with a wide variety of accessibility needs and challenges

We use Sketch but we like comparable experiences too.

We do not need a UI only designer.

Knowledge of product management practices and tools.

We follow the Shape Up method and use Atlassian products, but we like comparable experience too.

Basic understanding of HTML/CSS standards to effectively communicate with engineers.

Empathetic observations to communicate with the engineering team as advocates for both the user and the product team.


Include with your submission

In 250 words or less, tell us about the UX project you are most proud of.

What to expect with the application process

Send us your resume along with your answer to our submission question.

Over the course of a few weeks, you will move through 3 separate interviews with various team members to assess your skills and give you the opportunity to learn what Certara is all about.

Between the second and third interview you will be given a small project. We will include instructions, assets, and our goals for you with the project. During the third interview you will have the opportunity to talk about your project.

Congratulations! You have received an offer.

During your first week, you will go through a general on-boarding process. You will learn about our products and culture, followed by a 90-day on-boarding in your new role.

Retirement & Stock Options Benefits
  • 401K
  • 401k with company contribution
Perks & Discounts
  • Casual Dress
  • Lunch Provided
  • Offsite Company Events
  • On Site Gym/Fitness
  • Snacks Provided
  • Special Discounts
  • Commitment to Work/Life Harmony
  • Flexible Work Schedule
  • Paid Holidays
  • Paid Sick Days
  • PTO
  • Unlimited PTO
Health & Wellness
  • Dental Insurance
  • Employee Assistance Program (EAP)
  • FSA
  • Gym Reimbursement/Discounts
  • Health Insurance
  • HRA
  • HSA
  • Life Insurance
  • Long Term Disability
  • Mental Health Benefits
  • Onsite Gym
  • Short Term Disability
  • Vision Insurance
Parental Benefits
  • Family Medical Leave
  • Parental Leave
What are the benefits of working at a small company like Pinnacle 21?  Though Certara has ~1,000 employees, our software unit is closer to ~200, with P21 as a sub-brand inside that—so the “feel” is still small. You’ll be close to the founding team and catch our entrepreneurial energy. Joining us right as we rocket forward after our M&A means you’ll not only “do the work” but also direct and optimize our processes for doing so. (We don’t compromise our values, but our methods are malleable.) We’re a perfect place if you want ownership and are relentlessly resourceful. There’s massive impact still to be made.   What does Pinnacle 21 look for in prospective employees?  Our product roadmap is aggressive, and to accelerate it, we need a wave of talent. Our radar pings for people who bring positive energy with a “Yes, and…” attitude, who work smart and get it done. You’ll need to be autonomous and scrappy, since our full attention is on listening to users and writing good code. Meaning, we have zero interest in micromanaging you. We hire team players who contribute to our culture bottom-up, by giving each other earned praise and healthy critique.   What kind of tech skills do you expect candidates to have?  For Full-Stack Engineers: Java, JS, Play Framework, ReactJS, Redux, Postgres, AWS, and experience in Agile For Subject Matter Experts: CDISC, SAS, custom data standards/specs, regulatory experience with the FDA/PMDA/NMPA, foreign language ability, and proven skills in consulting and thought leadership   How does Pinnacle 21 invest in employee growth and learning?  Our industry looks to us as a thought leader in data sciences, especially in clinical data exchange, standardization, and regulatory submission. That expectation hits you too, to be keeping (and setting) the pace for professional development. We support you with training courses, mentorship, and conference attendance. Also, our product roadmap assumes capabilities we haven’t yet mastered, so you’ll have no shortage of challenging projects and infrastructure to deepen your tech stack. As we grow, we’ll spend more time cross-training each other, so expect to teach others as part of your own learning path!

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