Design Lead

Think Company

Remote Hybrid Aug 19
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Think Company operates in the United States as a fully remote company. As such, please consider this a remote (work from home) position. Please note that Thinkers are expected to operate within Eastern Standard Time Zone business hours.

We are looking for a Design Lead to join our team at Think Company.

You should have experience leading major design and user research initiatives, being the client’s primary point of contact, and partnering with multi-disciplinary internal teams. If you can communicate your ideas clearly and enjoy solving problems through an intensely collaborative design process with clients and colleagues, you may be our ideal candidate.

Our Design Leads serve on project teams by leading the creation of UX deliverables, leading Think Sessions, and overseeing other design activities.

Responsibilities 

  • Build and maintain positive relationships with clients
  • Strategize and lead competitive and market research efforts
  • Lead and participate in creative brainstorming sessions with clients and internal project teams
  • Clearly and effectively present ideas, research findings, sketches, and other deliverables to clients
  • Design solutions that incorporate current best practices in usability, interaction design, accessibility, and customer service systems
  • Construct compelling narratives for product owner presentations that showcase new products and features to targeted audiences
  • Collaborate with client designers, stakeholders, and developers to build consensus and support
  • Create deliverables from scratch, including sketches, wireframes, workflow diagrams, requirements documentation, user research, usability testing scripts, and discussion guides
  • Conduct needs analyses by synthesizing client discussions, system assessments, user data, and market research
  • Lead UX research and usability testing sessions
  • Direct the team's effort and track their progress through tools such as Kanban-style boards, ticketing systems, etc.
  • Stay up-to-date on current best practices, trends, and technologies in user experience design

Requirements 

  • Minimum of 5 years of proven experience in UX design
  • Experience leading UX design and research projects and teams
  • Extreme attention to detail with a focus on efficiency
  • Proven ability to drive project work streams and deliverables with little to no oversight
  • Proven ability to clearly communicate design ideas to team members and clients in live presentations
  • Exceptional client relationship and consulting skills
  • Working knowledge of tools and applications that support UX deliverables, such as wireframes, prototypes, data visualization, and flowcharts
  • Solid understanding of front-end development and technology
  • Familiarity with designing for accessibility
Retirement & Stock Options Benefits
  • 401K
  • 401k with company contribution
Accessibility
  • Accessible Building
  • Accessible Work Environment
  • Service Animal/Emotional Support Animal
Perks & Discounts
  • Casual Dress
  • Home Office Stipend
  • Offsite Company Events
  • Snacks Provided
  • Special Discounts
Parental Benefits
  • Childcare Assistance Programs
  • Family Medical Leave
  • Nursing Room
  • Parental Leave
PTO/Flexibility
  • Commitment to Work/Life Harmony
  • Paid Holidays
  • Paid Sick Days
  • PTO
  • Unlimited PTO
Health & Wellness
  • Dental Insurance
  • Employee Assistance Program (EAP)
  • FSA
  • Gym Reimbursement/Discounts
  • Health Insurance
  • HRA
  • HSA
  • Life Insurance
  • Long Term Disability
  • Mental Health Benefits
  • Short Term Disability
  • Vision Insurance
Professional Development
  • Employee Recognition Programs
  • Training & Development Budget
Other
  • Fully Remote Options
  • Hybrid Work Options
  • Pet Friendly Office
  • Pet Insurance
  • Public Transportation Assistance
What is Think’s workplace culture like in general? Think Company has always been a people-oriented, employee-centered organization. We create a very collaborative culture for both work and socializing. How this looks has evolved considerably with COVID but, after shifting to a remote-first team structure, we’re finding new ways to remain close as teams and colleagues. Our culture and core values make Think Company a place where people are respected for individualism and encouraged to be themselves. We strive to create an environment that’s both challenging and fun to work at. This has translated to longer tenures for many Thinkers thanks to the personal and professional growth opportunities combined with a good lifestyle balance.   What opportunities are there for career development and professional advancement at Think? Career development is a top priority for us. We offer many tools and incentives to promote this including: personal training budgets, educational team activities, and regular Lunch-n-learns. Our managers across the company undergo training to conduct productive 1-on-1s, develop growth plans for employees, and provide regular performance reviews—which include opportunities for promotion with a quickly growing company.   What social responsibility initiatives is Think involved with? Think Company has always strived to be a socially responsible company. A Diversity, Equity, and Inclusion committee was established about three years ago and has focused on making sure that we’re supporting all Thinkers while growing in a way that reflects the community we’re a part of. As part of this effort Think Company has worked to ensure pay equity across roles and transparency in salary bands to our employees. In addition to the volunteer activities that individuals participate in with paid Volunteer Time Off, we partner with HopeWorks and other local non-profits related to or who benefit from the work we do.

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