URBN IT Enterprise Data Business Analyst Manager


Philadelphia, PA May 29
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Urban Outfitters, Inc. (“URBN”), is a leading lifestyle products and services company which operates a portfolio of global consumer brands comprised of Anthropologie, BHLDN, Free People, Terrain, Urban Outfitters and Nuuly brands and the Food and Beverage division. Urban Outfitters, Inc., is a Fortune 1000 company with $4 Billion in revenue.


TitleIT Enterprise Data Business Analyst Manager
Reports toSenior Manager, Enterprise Data



The IT Enterprise Data Business Analyst Manager contributes to the successful completion of technology projects for URBN’s Enterprise Data Warehouse

  • Manage small team of Business Analysts, prioritizing work and representing the group in larger meetings
  • Develop documentation, QA and workflow practice for BA team, incorporating new tools where necessary
  • Conduct requirements definition, resource & vendor management.
  • Work with team, IT peers and brand team members to define, scope, develop new processes, and estimate level of effort for new reporting, data integration and analytics initiatives
  • Communicate project updates and status throughout the lifecycle of a project
  • Provide ongoing support to SQL users of URBN’s enterprise data warehouse
  • Minimum three years’ SQL and database experience.
  • Minimum five years’ experience in a role related to data in marketing, customer, email marketing, web analytics, or marketing analytics.
  • Proven ability to deliver complex technology solutions.
  • Superior written and verbal communication skills with proven abilities in writing both technical and business documents including RFP’s, process flow, end user training documentation, and statements of work.
  • Experience creating and customizing business and technical documentation for varying audiences.
  • Ability to effectively manage expectations at multiple levels of an organization.
  • Experience working on projects in an enterprise environment, ideally in different roles, e.g. analyst, tester, and/or project lead.
  • Ability to prioritize work effectively with a shared resource pool and handle multiple competing demands while delivering to deadlines.
  • Competence with MS Office products (Word, Excel, PowerPoint), and MS Visio.
Job Skills
  • Scripting languages such as Python or Ruby
  • Familiarity with Customer Data concepts like Multi-touch Attribution, CLV, etc.
  • Qlik, Microstrategy or other BI tools
  • Familiarity with Agile methodology
EducationBachelor’s Degree in Analytics, Information Technology, or a related field.
LocationPhiladelphia, PA
Retirement & Stock Options Benefits
  • 401K
  • 401k with company contribution
  • Access to Coaching (Health, Professional, Life)
  • Hybrid Work Options
  • Pet Friendly Office
  • Pet Insurance
  • Public Transportation Assistance
  • Relocation Assistance
  • Travel Required
Perks & Discounts
  • Casual Dress
  • On Site Gym/Fitness
  • Special Discounts
Health & Wellness
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Short Term Disability
  • Vision Insurance
Parental Benefits
  • Family Medical Leave
  • Nursing Room
  • Parental Leave
  • Flexible Work Schedule
  • Paid Holidays
  • Paid Sick Days
  • PTO
What is the internal culture like at URBN? It’s all about communication and collaboration. There are no silos, no corporate hierarchy. Execs here are normal people who know everyone’s names.   Everything feels very open; open minded, open offices without many doors, open to dogs (on-leash, except at the dog park). And there’s no dress code. You’re encouraged to express yourself through your clothing and be comfortable. What’s great about URBN is that it has the stability of a corporate company with a startup mentality. There’s room to play with ideas, try things out. If they don’t work, the team can try again. There’s a lot of opportunity for creativity. Tell us a little bit about the perks of working on the URBN campus. It’s such a creative company that even if you’re in accounting, there are plenty of opportunities to benefit from the creativity. Here are a handful of the perks available at URBN:           ● Fitness and financial wellness opportunities           ● Alterations and dry cleaning done on campus           ● A company newsletter featuring behind the scenes content, pet profiles, people’s side hustles and more           ● Mobile Vet Service            ● Discounts at the Franklin Institute           ● 6 free sessions with a nutritionist           ● Discounted classes at the Fleisher Art Museum Describe a day in the life of a technologist (or three) at URBN HQ. Yen Duong, Software Engineer at URBN: One of the best things is that most of us are customers of the brands we work on. As a user of my product, it’s easy to understand the feedback we get from customers and the problems we need to solve. No day is the same. We deploy new code every week. There are always new challenges and we’re allowed to research and introduce new technologies. Carolina Fojo, UX Research Manager at URBN: Research is such a strategic place to be at URBN. We’re constantly thinking about our customers and the growth opportunities. There’s no end in sight when you’re dealing with millions of customers. The opportunities are endless, which is really exciting. Than Hedman, Software Engineering Manager for Services and Streams at Nuuly: It’s a collaborative effort between tech and fashion. We talk to everyone from customer service to warehouse buyers to stylists about what the platform needs to do. I work on facilitating that conversation.  It’s so cool to be around people who are passionate about things like packing design and logistics. What do you look for in job candidates? The hiring process is a little different for each brand and department. We don’t expect technologists to know all of our brands inside and out. What we really want to see is your coding experience, your passion for new ecommerce technology and the ideas you have to move us forward. We love to hear suggestions.  Interviews for tech-based jobs will always be project-based. We’ll ask you to do some coding challenges and want to see your GitHub page. We also want to see what you can add within our laid back, yet entrepreneurial culture. We look for good communicators who can interface with all of our brands and who are passionate about what they’re doing.