Urban Outfitters, Inc. (“URBN”), is a leading lifestyle products and services company which operates a portfolio of global consumer brands comprised of Anthropologie, BHLDN, Free People, Terrain, Urban Outfitters and Nuuly brands and the Food and Beverage division. Urban Outfitters, Inc., is a Fortune 1000 company with $4 Billion in revenue.
Title
IT Enterprise Data Business Analyst Manager
Reports to
Senior Manager, Enterprise Data
Overview
The IT Enterprise Data Business Analyst Manager contributes to the successful completion of technology projects for URBN’s Enterprise Data Warehouse
Responsibilities
Manage small team of Business Analysts, prioritizing work and representing the group in larger meetings
Develop documentation, QA and workflow practice for BA team, incorporating new tools where necessary
Work with team, IT peers and brand team members to define, scope, develop new processes, and estimate level of effort for new reporting, data integration and analytics initiatives
Communicate project updates and status throughout the lifecycle of a project
Provide ongoing support to SQL users of URBN’s enterprise data warehouse
Qualifications
Minimum three years’ SQL and database experience.
Minimum five years’ experience in a role related to data in marketing, customer, email marketing, web analytics, or marketing analytics.
Proven ability to deliver complex technology solutions.
Superior written and verbal communication skills with proven abilities in writing both technical and business documents including RFP’s, process flow, end user training documentation, and statements of work.
Experience creating and customizing business and technical documentation for varying audiences.
Ability to effectively manage expectations at multiple levels of an organization.
Experience working on projects in an enterprise environment, ideally in different roles, e.g. analyst, tester, and/or project lead.
Ability to prioritize work effectively with a shared resource pool and handle multiple competing demands while delivering to deadlines.
Competence with MS Office products (Word, Excel, PowerPoint), and MS Visio.
Job Skills
Scripting languages such as Python or Ruby
Familiarity with Customer Data concepts like Multi-touch Attribution, CLV, etc.
Qlik, Microstrategy or other BI tools
Familiarity with Agile methodology
Education
Bachelor’s Degree in Analytics, Information Technology, or a related field.
Location
Philadelphia, PA
Retirement & Stock Options Benefits
401K
401k with company contribution
Other
Access to Coaching (Health, Professional, Life)
Hybrid Work Options
Pet Friendly Office
Pet Insurance
Public Transportation Assistance
Relocation Assistance
Travel Required
Perks & Discounts
Casual Dress
On Site Gym/Fitness
Special Discounts
Health & Wellness
Dental Insurance
Health Insurance
Life Insurance
Onsite Gym
Short Term Disability
Vision Insurance
Parental Benefits
Family Medical Leave
Nursing Room
Parental Leave
PTO/Flexibility
Flexible Work Schedule
Paid Holidays
Paid Sick Days
PTO
What is the internal culture like at URBN?It’s all about communication and collaboration. There are no silos, no corporate hierarchy. Execs here are normal people who know everyone’s names. Everything feels very open; open minded, open offices without many doors, open to dogs (on-leash, except at the dog park). And there’s no dress code. You’re encouraged to express yourself through your clothing and be comfortable.What’s great about URBN is that it has the stability of a corporate company with a startup mentality. There’s room to play with ideas, try things out. If they don’t work, the team can try again. There’s a lot of opportunity for creativity.Tell us a little bit about the perks of working on the URBN campus.It’s such a creative company that even if you’re in accounting, there are plenty of opportunities to benefit from the creativity.Here are a handful of the perks available at URBN: ● Fitness and financial wellness opportunities ● Alterations and dry cleaning done on campus ● A company newsletter featuring behind the scenes content, pet profiles, people’s side hustles and more ● Mobile Vet Service ● Discounts at the Franklin Institute ● 6 free sessions with a nutritionist ● Discounted classes at the Fleisher Art MuseumDescribe a day in the life of a technologist (or three) at URBN HQ.Yen Duong, Software Engineer at URBN: One of the best things is that most of us are customers of the brands we work on. As a user of my product, it’s easy to understand the feedback we get from customers and the problems we need to solve.No day is the same. We deploy new code every week. There are always new challenges and we’re allowed to research and introduce new technologies.Carolina Fojo, UX Research Manager at URBN: Research is such a strategic place to be at URBN. We’re constantly thinking about our customers and the growth opportunities. There’s no end in sight when you’re dealing with millions of customers. The opportunities are endless, which is really exciting.Than Hedman, Software Engineering Manager for Services and Streams at Nuuly: It’s a collaborative effort between tech and fashion. We talk to everyone from customer service to warehouse buyers to stylists about what the platform needs to do. I work on facilitating that conversation. It’s so cool to be around people who are passionate about things like packing design and logistics.What do you look for in job candidates?The hiring process is a little different for each brand and department.We don’t expect technologists to know all of our brands inside and out. What we really want to see is your coding experience, your passion for new ecommerce technology and the ideas you have to move us forward. We love to hear suggestions. Interviews for tech-based jobs will always be project-based. We’ll ask you to do some coding challenges and want to see your GitHub page.We also want to see what you can add within our laid back, yet entrepreneurial culture. We look for good communicators who can interface with all of our brands and who are passionate about what they’re doing.