Nuuly Platform Engineer

URBN

Philadelphia, PA May 15
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Launching a clothing rental subscription service might seem like a bit of an unusual move for a company known for experiential retail concepts, but it's right in line with our mission since 1970: encouraging customers to express themselves through their wardrobes and the spaces they keep.

Our unlike-anywhere-else curation of hundreds of designers and labels—and not just from our own brands—is designed to give you everything you need to get inspired, get creative and explore all the different aspects of your individual style, we're here so you can get dressed the way you want.

 

 

Title

 

Platform Engineer

 

Overview

 

Nuuly is searching for a full-stack Engineer to join our growing Platform Engineering team. As a Platform Team engineer, you will build features to enhance our system and harden the Nuuly Platform. In addition, you should be able to serve as a proactive and deeply technical guide to our business team as they adopt features built by all engineering teams. Your goal will be to apply your deep technical expertise to help them preclude issues before they occur. Qualified candidates will bring a mix of strong communication skills and technical depth, as the role will involve working directly with platform engineers and the business team.

In this role, you will have the opportunity to build a breadth of experience with Kafka, Spring, Micronaut, GCP, and Kubernetes. Throughout these interactions, you will develop strong relationships with business teams and ensure exemplary delivery standards.

ResponsibilitiesA typical week at Nuuly in this role may involve:

  • Working directly with internal teams throughout their onboarding phase to solve operational and technical problems and remove blockers to their deployment and usage of Nuuly platforms.
  • Collaborating with our Platform Team Manager and Account teams to develop support tools and solutions.
  • Engaging with operations and engineering to proactively prepare for upgrades, go-lives, and other important events to ensure success during critical periods.
  • Contributing to process development - we're a young team, so we're looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture.
  • When necessary, roll up your sleeves and dig in to help address customer issues and production support alongside Core Engineering.
  • Identify and create product enhancements for enhancements and existing features and build internal tooling.
  •  Assisting in remove scaling bottlenecks in critical services
Job SkillsRequired skills and experience

  • Excitement to learn about streaming data and to become a domain expert in Apache Kafka, Kubernetes, and GCP
  • Experience in diagnosing, reproducing, and resolving issues
  • Knowledge of alerting and monitoring best practices
  • Desire to make customers successful through direct and indirect interaction
  • Excellent written and communication skills
  • Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
  • Operational knowledge of Java applications or at least one other programming language (preferably JVM-based)

Other nice to have:

  • Experience with major cloud providers such as GCP, AWS, and Azure
  • Experience with at least one mainstream distributed system (e.g., Kafka, Spark, Storm, Cassandra, etc.)
  • Knowledge of container technologies such as Docker and Kubernetes

 

Culture is a huge part of Nuuly, and we're searching for the best people who excel at their role and contribute to the health, happiness, and growth of the company. Inclusivity and openness are essential traits, with regular company-wide and team events. Here are some of the personal qualities we're looking for:

  • Intelligent, humble, and empathetic
  • Hard-working, you get things done
  • Hungry to learn in an ever-evolving field
  • Adaptable to the myriad of challenges each day can present
  • Inquisitive and not afraid to ask all the questions, no matter how basic
  • Ready to roll up your sleeves and help others, getting involved in projects where you feel you can add value
  • Strive for excellence in your work, your team, and the company
  • Come As You Are
EducationCertification or Bachelor’s Degree.
LocationPhiladelphia, PA
TravelSome travel required.
Retirement & Stock Options Benefits
  • 401K
  • 401k with company contribution
Perks & Discounts
  • Casual Dress
  • On Site Gym/Fitness
  • Special Discounts
Health & Wellness
  • Dental Insurance
  • Gym Reimbursement/Discounts
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Short Term Disability
  • Vision Insurance
Parental Benefits
  • Family Medical Leave
  • Nursing Room
  • Parental Leave
PTO/Flexibility
  • Flexible Work Schedule
  • Paid Holidays
  • Paid Sick Days
  • PTO
Other
  • Hybrid Work Options
  • Pet Friendly Office
  • Pet Insurance
  • Public Transportation Assistance
  • Relocation Assistance
  • Travel Required
What is the internal culture like at URBN? It’s all about communication and collaboration. There are no silos, no corporate hierarchy. Execs here are normal people who know everyone’s names.   Everything feels very open; open minded, open offices without many doors, open to dogs (on-leash, except at the dog park). And there’s no dress code. You’re encouraged to express yourself through your clothing and be comfortable. What’s great about URBN is that it has the stability of a corporate company with a startup mentality. There’s room to play with ideas, try things out. If they don’t work, the team can try again. There’s a lot of opportunity for creativity. Tell us a little bit about the perks of working on the URBN campus. It’s such a creative company that even if you’re in accounting, there are plenty of opportunities to benefit from the creativity. Here are a handful of the perks available at URBN:           ● Fitness and financial wellness opportunities           ● Alterations and dry cleaning done on campus           ● A company newsletter featuring behind the scenes content, pet profiles, people’s side hustles and more           ● Mobile Vet Service            ● Discounts at the Franklin Institute           ● 6 free sessions with a nutritionist           ● Discounted classes at the Fleisher Art Museum Describe a day in the life of a technologist (or three) at URBN HQ. Yen Duong, Software Engineer at URBN: One of the best things is that most of us are customers of the brands we work on. As a user of my product, it’s easy to understand the feedback we get from customers and the problems we need to solve. No day is the same. We deploy new code every week. There are always new challenges and we’re allowed to research and introduce new technologies. Carolina Fojo, UX Research Manager at URBN: Research is such a strategic place to be at URBN. We’re constantly thinking about our customers and the growth opportunities. There’s no end in sight when you’re dealing with millions of customers. The opportunities are endless, which is really exciting. Than Hedman, Software Engineering Manager for Services and Streams at Nuuly: It’s a collaborative effort between tech and fashion. We talk to everyone from customer service to warehouse buyers to stylists about what the platform needs to do. I work on facilitating that conversation.  It’s so cool to be around people who are passionate about things like packing design and logistics. What do you look for in job candidates? The hiring process is a little different for each brand and department. We don’t expect technologists to know all of our brands inside and out. What we really want to see is your coding experience, your passion for new ecommerce technology and the ideas you have to move us forward. We love to hear suggestions.  Interviews for tech-based jobs will always be project-based. We’ll ask you to do some coding challenges and want to see your GitHub page. We also want to see what you can add within our laid back, yet entrepreneurial culture. We look for good communicators who can interface with all of our brands and who are passionate about what they’re doing.