Email Developer -

Email Developer

URBN |  Philadelphia, PA | Dev / Eng

Job Description
Perks + Benefits
Company Culture Coverage


Email Developer



Urban Outfitters is looking for a creative, passionate and curious individual to join the Email Marketing team as our Email Developer. This position will play a pivotal role in accelerating the innovation and growth of our email marketing channel. The ideal candidate will have expert-level knowledge of current email best practices, excels at troubleshooting, and has a killer attention to detail. Keys to success also include strong accountability, a passion for email, curiosity, and a team player mindset.



  • Email Marketing Developer will code live-text and image-based emails for various promotional, lifecycle, and transactional campaigns using the latest HTML and AMSCRIPT email oriented best practices.
  • Own email campaign’s readability and accurate rendering across all major email clients.
  • Create personalized scalable dynamic content modules using Salesforce Interaction Studio Open Time Campaigns.
  • Troubleshoot technical issues.
  • Work closely with creative design, and email team members to successfully implement email campaigns and ensure all campaigns are delivering on strategy and executed flawlessly.
  • Understand e-mail best practices, utilize these in day-to-day campaign management and bring new solutions and ideas to the team.
  • Develop functional email templates in Salesforce Marketing Cloud & Salesforce Interaction Studio Email designed around a mobile-friendly customer experience.




  • Be an expert in email HTML and have at least 3 years of experience in email development; E-commerce or digital agency experience is a plus
  • Experience creating responsive, adaptive, and fluid/hybrid emails and experience using Salesforce Marketing Cloud
  • Be able to work independently as well as collaborate with other members of the email team
  • Experience using design software such as Adobe Creative Suite
  • Be an excellent critical thinker with creative solutions to solve challenges and meet business requirements



Bachelor’s Degree or equivalent experience.



Philadelphia, PA or Remote


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Health & Wellness
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Short Term Disability
  • Vision Insurance
  • Community Service Programs
  • Pet Friendly Office
  • Pet Insurance
  • Relocation Assistance
  • Travel
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Nursing Room
  • Parental Leave
Perks & Discounts
  • Casual Dress
  • Offsite Company Events
  • On Site Gym/Fitness
  • Special Discounts
Retirement & Stock Options Benefits
  • 401K
  • 401k with company contribution
Vacation & Time Off Benefits
  • Commitment to Work/Life Harmony
  • Paid Holidays
  • Paid Sick Days
  • PTO

What is the internal culture like at URBN?

It’s all about communication and collaboration. There are no silos, no corporate hierarchy. Execs here are normal people who know everyone’s names.  

Everything feels very open; open minded, open offices without many doors, open to dogs (on-leash, except at the dog park). And there’s no dress code. You’re encouraged to express yourself through your clothing and be comfortable.

What’s great about URBN is that it has the stability of a corporate company with a startup mentality. There’s room to play with ideas, try things out. If they don’t work, the team can try again. There’s a lot of opportunity for creativity.

Tell us a little bit about the perks of working on the URBN campus.

It’s such a creative company that even if you’re in accounting, there are plenty of opportunities to benefit from the creativity.

Here are a handful of the perks available at URBN:

          ● Fitness and financial wellness opportunities

          ● Alterations and dry cleaning done on campus

          ● A company newsletter featuring behind the scenes content, pet profiles, people’s side hustles and more

          ● Mobile Vet Service 

          ● Discounts at the Franklin Institute

          ● 6 free sessions with a nutritionist

          ● Discounted classes at the Fleisher Art Museum

Describe a day in the life of a technologist (or three) at URBN HQ.

Yen Duong, Software Engineer at URBN: One of the best things is that most of us are customers of the brands we work on. As a user of my product, it’s easy to understand the feedback we get from customers and the problems we need to solve.

No day is the same. We deploy new code every week. There are always new challenges and we’re allowed to research and introduce new technologies.

Carolina Fojo, UX Research Manager at URBN: Research is such a strategic place to be at URBN. We’re constantly thinking about our customers and the growth opportunities. There’s no end in sight when you’re dealing with millions of customers. The opportunities are endless, which is really exciting.

Than Hedman, Software Engineering Manager for Services and Streams at Nuuly: It’s a collaborative effort between tech and fashion. We talk to everyone from customer service to warehouse buyers to stylists about what the platform needs to do. I work on facilitating that conversation. 

It’s so cool to be around people who are passionate about things like packing design and logistics.

What do you look for in job candidates?

The hiring process is a little different for each brand and department.

We don’t expect technologists to know all of our brands inside and out. What we really want to see is your coding experience, your passion for new ecommerce technology and the ideas you have to move us forward. We love to hear suggestions. 

Interviews for tech-based jobs will always be project-based. We’ll ask you to do some coding challenges and want to see your GitHub page.

We also want to see what you can add within our laid back, yet entrepreneurial culture. We look for good communicators who can interface with all of our brands and who are passionate about what they’re doing.

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