System Engineer -

System Engineer

  • Location


  • Category

    Dev / Eng

The technology we support continues to expand, and we are looking for a dedicated Systems Engineer to join our expanding Systems Support team. This role will help monitor, build, architect, and support our existing and new systems and applications both internal to 14 West and also those systems we host for our various customers across The Agora Companies. We hope to find a strong engineer to fill this role who can assist other engineers in the support role.

In 2016 and 2017, 14 West was voted one of Baltimore’s Top Workplaces by The Baltimore Sun. You can learn more about life at 14 West by checking out our WestWord blog.


  • Exposure and knowledge of various Windows Server Platforms to include 2008 R2, 2012, 2016.
  • Must be passionate about cloud technologies, with a focus on Microsoft solutions.
  • Familiarity with enabling and managing Windows Server roles and features.
  • Previous experience with an Office 365 deployment is a plus.
  • Fast learner with strong problem solving skills.
  • Experience with LDAP, Active Directory, ADFS, Domain Servers, DNS.
  • Familiarity with monitoring or configuring monitor for complex enterprise systems, multi-tier.
  • Experience with Site 24×7, New Relic, SCOM Preferred.
  • .NET Experience / .NET Hosting Experience is a plus.
  • VMware Experience is a plus, in either support or management of virtual servers.
  • Management of Certificates and CA’s.
  • Support IIS configurations and troubleshooting.
  • Available 24/7 support in rotation with other engineers.
  • Other duties as assigned.



  • Bachelor’s Degree or its International Equivalent – Computer Engineering, Computer Science, Information Technologies or Related Field [or equivalent experience].


  • 4+ years of experience with advanced system management, maintenance or architecture in the Windows Server space, with a deep understanding of server fundamentals and ability to problem solve and learn quickly in a fast changing environment.
  • Very strong experience with all recent versions of Microsoft Windows Server
  • Solid power shell and scripting ability is a plus
  • Experience with disaster recovery solutions is preferred
  • Solid understanding of network and data security
  • Positive attitude and the ability to be a self-starter, and advocate for our solutions to other members of IT and business stakeholders
  • Strong communication and customer service skills, Demonstrated ability to communicate orally and in writing
  • Solid troubleshooting skills
  • Solid understanding of High Availability, Production Server Platforms
  • Excellent documentation skills
  • Must possess strong organizational skills and strong interpersonal skills to effectively relate to client needs

If interested, please submit a resume and cover letter to the link provided.

About Us

About 14 West

14 West is the business services arm of The Agora Companies, and has offices in Baltimore City, Maryland and Delray Beach, Florida.

The company exists to provide the support of seasoned, passionate and inspired administrative professionals. So while they focus on growing their enterprises through new ideas, we ensure the well-being of their workplace.

14 West prefers to fill its offices with people who aren’t afraid to think outside of the box. People who will come in and already start asking: “How can we do this differently, and not just differently, but better?”   ­­

The company tends to look for individuals in search of more than just a paycheck.

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