Signant Health | Application Specialist -

Application Specialist

Signant Health |  Plymouth Meeting, PA | Other

Job Description
Perks + Benefits
Company Culture

Works as an Application Specialist for client projects in setup, maintenance and decommissioning to ensure delivery of robust, high-quality eCOA solutions using TrialMax platform. Designs are often complex and may involve multiple company software products and computer environments.  On occasion, may be required to support sales efforts.

Key Accountabilities/Decision Making & Influence

  • Perform requirements gathering and business analyst tasks for eCOA collection, reporting and data transfer. Provide guidance to the client on the most suitable solution, ensuring that all recommendations are achievable within the scope of the product
  • Develop eCOA solutions using proprietary TrialMax platform (Web, Slate, Touch) according to the requirements gathered and interpretation of the client clinical protocol
  • Present eCOA solutions at client design review and testing (UAT) meetings at customer sites (as required)
  • Create dynamic online reports in TrialManager web portal, using SQL
  • Implement custom data post-processing tools, using Java or other programming languages
  • Actively participate at client meetings acting as an ambassador for CRF Health at all times
  • Investigate and propose solutions for change in requirements or potential issue/bug
  • Ensure that the Project Team maintains a high quality service and on time delivery of project outputs for the client; guaranteed thorough unit testing
  • Support development, review and approval of project related study documentation during the course of the Project Lifecycle, ensure documentation is complete and of a high quality
  • Work with Project Managers to ensure complete review of application design for end user use and adherence to a clinical protocol
  • Responsible for ensuring compliance to QMS (Quality Management System)
  • Perform billable application work, including system reviews and sales prototypes at customer sites
  • Ensure, knowledge and understanding remains up-to-date with TrialMax software releases and updates
  • Support onboarding and training/mentoring of new hires
  • Occasional Domestic and International Travel


Knowledge, Skills & Attributes

  • Bachelors in Comp Science or relevant experience
  • Demonstrated programming experience and SQL knowledge (1-3 years ideally)
  • Excellent time management and communication skills
  • Excellent organizational skills
  • Ability to work independently, demonstrate problem solving skills and ability to escalate when necessary
  • Able to provide succinct and accurate feedback to the client and the teams about progress and outcomes
  • Evidence of the willingness and capability to share knowledge openly with others.
  • Remains calm under pressure and can handle multiple tasks at any one time
  • Great attention to detail and accuracy; desire to deliver a high quality output
  • Must be team oriented with a ‘Can Do’ attitude
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Health & Wellness Benefits
  • Dental
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Remote Work
  • Travel
  • Work from Home
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
Perks & Discounts
  • Casual Dress
  • Company Outings
  • Lunch
  • Snacks
  • Special Discounts
Professional Development
  • Online Trainings
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays

We help you connect patients and researchers to ensure data reliability, with proven solutions that simplify every step of the patient journey. Our deep therapeutic area expertise, agile technology and service scale enable us to minimize risk, innovate, and support your important work. We seek speed, efficiency and reduced variability to help you extend the reach of drug development, expand patient opportunities and improve data quality helping you bring life-changing therapies to our families and communities around the world.

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