SAP Labs, LLC seeks a Senior User Experience Design Specialist at our Reston, VA location to work on a dedicated project team and responsible in supporting other UIDs or UXAs in this project area.
Expectations and Tasks:
Provide product usability, evaluation and support to product development teams in projects, including the analysis and investigation of applications/systems of high complexity. Responsible for UI delivery outcomes of assigned projects and sub projects, work independently within a broad area of responsibility (within defined policies and processes), contribute to milestones. Plan and schedule field research activities. Assess usability problems caused by implementation errors or IT customization often in conjunction with consulting domain experts. Assess usability problems caused by integration across SAP products and with external products often in conjunction with consulting domain experts. Schedule usability studies that can test UI standard building blocks and pattern concepts independent of specific product domains. Accurately collect and record formative data without introducing experimental observer bias. Able to use design Ux Tools (e.g., Visio, Fireworks. to solve complex UI issues). Able to explain all Ux UCD processes and tools to others, and coach their use, including reviewing and editing, test scripts, use cases, and UI validation documents. Lead interactive customer product demo and discussion. Engage in an active dialog with customer at the task level to elicit user requirements on both the usability and functional scope. Transfer of use case definitions into complete UI designs for products of high complexity or that require free style UI’s. Create UI proposals where the interaction model must be unique for the data being presented. Creation of very high fidelity prototypes of sufficient completeness that they can be used for usability testing with formative testing methods. Creation of animations for communication of specific interaction details. Creation of product line specific guidelines. Develop proposals for UI patterns and building blocks to solve detailed interaction problems capable of becoming a SAP UI Guideline. Specify UI models for new UI behavior (e.g. auto layout). Propose technical solutions to discontinuities caused by integrating multiple older UI technologies. Able to support the identification of actions, objects, status information and UI properties. 10% travel required.
Education and Qualifications/Skills and Competencies:
Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field and 6 years of experience required. Will accept a Master’s degree and 4 years of experience.
Experience must include 4 years with the following: interaction design for web and mobile applications; designing consumer-grade products; design interactive mobile and web applications for consumers; represent abstract concepts visually with workflows, wireflows, site maps, concept diagrams and other models; big-picture design skills including: user experience architecture, information architecture; information design skills, and can create layouts that clearly communicate the right story; design both macro and micro-interactions; building rapid prototypes and scripting interactions to simulate the user experience; user research and usability methods. 10% travel required.
Travel: 10% travel required.
SAP’S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
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Successful candidates might be required to undergo a background verification with an external vendor.
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