Protenus | Senior Product Manager - Technical.ly

Senior Product Manager

Protenus |  Baltimore | Ops / PM

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

Protenus is paving the way in healthcare for a comprehensive approach to compliance analytics. Faced with mounting regulatory responsibilities and concerns, our customers use the Protenus platform and its products to systematically evaluate and audit their workflows across a  multitude of clinical, pharmaceutical, and workforce management IT systems. Our flagship product – Privacy on AutoPilot – is now the leading solution for Patient Privacy monitoring, as highlighted by our 2019 award for Best in KLAS and Black Book’s acknowledgment as the Top Patient Privacy solution in healthcare. We’re now quickly following with our Diversion Surveillance offering and anticipate defining and growing more products in this exciting and vitally important space.

We are seeking an outstanding Senior Product Manager to help mature and scale our products, continuing to meet the high bar we’ve set for ourselves in Privacy while bringing new products to the same level. Reporting to the CTO, the Sr. Product Manager will be immediately aligned with our engineering & data science teams where they can form a deep, trusting relationship and shared consciousness aimed at maximizing customer delight and value, seizing opportunities for growing and differentiating the Protenus platform, and bringing new innovations in compliance analytics to market. This is an important, cross-functional leadership role that extends to working closely with customer operations,  sales, finance, and Protenus executives to ensure our customers are heard, our product strategy and roadmap is crystal clear, and we are continually striving to maximize the value, impact and opportunity of our platform and business.

Responsibilities

  • Lead, organize, and communicate a high-impact and high-quality Protenus product roadmap.  Synthesize inputs from current and prospective customers, our technology teams and company leadership to develop comprehensive quarterly and annual roadmaps that are both ambitious and deliverable.
  • Construct and govern feedback loops from our customer-facing teams that feed product development backlogs, inform our strategy and help our customers know their needs are heard. Turn insights from sales, customer success, and implementations into actionable stories with clear, crisp requirements and value that our technology teams can act on.
  • Develop deep expertise on the Protenus platform and our product portfolio, becoming an internal expert on our features and value. Propagate this knowledge, enabling our customer operations and sales teams to build their own depth to better meet the needs of our customers.
  • Develop a strong understanding of competitor solutions and how we can and should differentiate. Turn your eyes and ears to the market, know our position, where we want to be and how we get there.
  • Proactively identify and resolve issues that may impair our ability to meet strategic, financial and technical goals.
  • Work directly with finance, sales, and executive leadership to develop a sound pricing strategy for new sales, upsells and renewals.
  • Represent Protenus products at key user community, marketing, and sales events.

Key Qualifications, Skills, Competencies

  • Master’s degree in Computer Science, Engineering, Economics, Mathematics or an MBA from a top business school.
  • 10+ years of experience in product management, focused on building and launching SaaS products while also having road-mapping responsibility.
  • Strong understanding of agile development practices and process. You’ve been a Product Owner and/or Scrummaster in past roles, have strong Story authoring ability, and can communicate well with engineering teams.
  • Excellent analytical and communication skills.  You are able to listen with empathy, ask insightful questions and develop informative dialogues with our customers, then synthesize what you’ve learned into actionable plans or information for product development, sales or customer operations.
  • Technical fluency;  comfort understanding and discussing topics in data science,  software engineering, security, and/or UI with both our technology teams and our customers. Past experience in a technical role – such as a software engineer or data scientist – is fantastic.
  • Demonstrated ability to manage multiple, sometimes competing, product development efforts in a dynamic environment.
  • Appreciates and understands long term vs. short term trade-offs in product development and the interplay with technical debt.
  • A passion for solving serious problems in healthcare and a desire to make a positive impact on it through your career. You want to help our customers, their employees, and the patients in their care.

Preferred

  • Past experience with software product management or development in Healthcare or Cybersecurity.
  • Background in or broad understanding in any combination of HIPAA,  EHRs, Pharmacy automation systems, medical devices or similar topics at the intersection of health and technology.
  • Past experience developing and rolling out pricing guides for SaaS products.
  • Financial acumen – can model cost-of-goods, gross profit margins, understand capitalizable vs. non-capitalizable expenses and other markers of a product’s financial health.
  • Supervisory experience.

 

The Protenus healthcare compliance analytics platform uses artificial intelligence to audit every access to patient records for the nation’s leading health systems. Providing healthcare leaders full insight into how health data is being used, and alerting privacy, security and compliance teams to inappropriate activity, Protenus helps our partner hospitals make decisions about how to better protect their data, their patients, and their institutions. This year, Protenus was named one of The Best Places to Work in Healthcare by Modern Healthcare and one of the Best Places to Work in Baltimore by the Baltimore Business Journal.

 

We value diversity on our team and firmly believe Protenus is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply. Join our team to see how you can learn and grow with us.

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Health & Wellness Benefits
  • Dental
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Vision
Other
  • Remote Work
  • Travel
  • Work from Home
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Generous Parental Leave
  • Mother Rooms
Perks & Discounts
  • Casual Dress
  • Company Outings
  • Snacks
Professional Development
  • Online Trainings
Retirement & Stock Options Benefits
  • 401K
  • Company Equity
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays
  • Paid Sick Days

Protenus is a Baltimore-based data analytics company helping healthcare organizations protect patients by detecting and preventing data breaches, privacy violations and other anomalous insider activity. We use artificial intelligence to understand the unique clinical behavior and context of each person accessing patient data to determine the appropriateness of every action, elevating only true threats to privacy and security for human review. The nation’s leading health systems use the Protenus SaaS analytics platform to identify and prevent anomalous insider behavior, safeguarding their data, reducing overall risk, protecting patients, and building trust across their organizations.

 

This year, Protenus was named one of The Best Places to Work in Healthcare by Modern Healthcare and one of the Best Places to Work in Baltimore by the Baltimore Business Journal.

We value diversity on our team and firmly believe Protenus is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply. Join our team to see how you can learn and grow with us.

 

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