PromptWorks | Senior UX Designer -

Senior UX Designer

PromptWorks |  Philadelphia, PA | UX / Design

Job Description
Perks + Benefits
Company Culture Coverage
Our Product Design department is growing rapidly and we are looking for designers to play a key role in raising the level of what excellence means in product design.  We’re looking for people who are driven to create things that are both beautiful and helpful, who take pride in using ingenuity to solve problems, and who prefer a working style of iterating and collaborating.
As a Sr UX Designer, you will articulate the value of design, use aesthetics to lift products to greater levels of usefulness and satisfaction, and solve design challenges to support user tasks and add delight to the products we make.
We hire passionate, pragmatic, intelligent, well-spoken, knowledge-hungry, fun-loving people.
This is a full time, on-site position that requires most days spent working in our Center City Philadelphia office.
M – F standard working hours (with some flexibility).

About the ideal candidate

You love design and all the possibilities great design affords. You strive to do your best work. You enjoy working directly with clients to help understand what their product needs to do and are fulfilled when you can help make that happen. You are excited to see people using a product you designed and are thrilled when they choose to use your product over someone else’s.
Candidates for this role should have five to eight years of experience doing visual design for interactive products, preferably mobile applications. Candidates will have portfolios and work samples that demonstrate strong conceptual thinking and the skill to execute supporting tactics. Deliverables that best communicate the needed experience include clickable prototypes, user interfaces, wireframes, app flows, or user journeys.
The candidate is expected to have a Bachelor’s degree in a design or user experience specialty such as Graphic Design, Interaction Design, or Human-Computer Interaction.

Responsibilities include:

  • Leading product visual design for mobile and web applications
  • Establishing product brand and aesthetic as well as associated style guides
  • Designing app flows, user journeys, wireframes, and graphical user interfaces
  • Working with clients to understand their challenges and goals
  • Identifying product user goals, tasks, and needs
  • Collaborating with engineers and product owners to identify appropriate product features and product structures and interfaces to support those features
  • Taking complex concepts and translating them into simple, memorable ideas
  • Presenting design rationale to clients, interpreting client feedback and translating into improvements and revisions
  • Working in an Agile methodology
  • Collaborating or leading Discovery activities including user research, product analysis, and usability testing

Candidates must have experience with the following:

  • Responsive and mobile-first design
  • Typography and color theory expertise
  • Creating consistently gorgeous aesthetic that supports user tasks
  • Basic HTML, CSS, and development principles
  • Sketch, Adobe CC, Figma, and/or related design tools
  • InVision, Axure, UXPin, and/or related prototyping tools

Experience with any of the following is preferable:

  • Brand and logo design
  • Illustration or iconography
  • User research and usability testing design, moderation, and analysis
  • Knowledge of accessibility standards
  • Experimentation in alternative interfaces, media, and electronics
  • Evangelizing the value of design and the design process

We offer:

  • Competitive salary
  • R&D time for internal projects, products, and professional development
  • Paid travel for speaking at & attending conferences
  • Ergonomic work stations including seated & standing pair programming stations
  • 100% company-paid medical, dental, and vision insurance
  • 401(k) plan with company matching
  • Monthly work-from-home flexibility
  • FSA and commuter benefits
  • Collegial atmosphere with family-style lunch twice a week on us
  • We value a healthy work-life balance, requiring about 30 billable hours per week

Please apply with a custom cover letter. Tell us which position you’re applying for and why you’re a good fit. Please include a resume and examples of your work (e.g. links to website or portfolio) which includes your contribution, process, and role. The ideal candidate’s portfolio should demonstrate a broad body of work consisting of high-quality, responsive, user-centric design with description of process, role, and contribution. Principals only. No recruiters, please.

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Health & Wellness Benefits
  • Dental
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Vision
  • Game Room
  • Remote Work
  • Work from Home
Parental Benefits
  • Flexible Work Schedule
  • Generous Parental Leave
  • Mother Rooms
Perks & Discounts
  • Casual Dress
  • Company Outings
  • Lunch
  • Snacks
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays
  • Paid Sick Days

What makes Promptworks a unique place to work?

Being an engineer-founded company, we have a lot of empathy for every single person who contributes to our team. All of the roles within our organization — from engineering and design to QA and project management — we’ve once done ourselves, so we tried to build a culture that represents our ideal workplace for our employees.

Tell us more about your approach to building an ideal workplace culture. What does that look like?

We believe that everyone, no matter how senior, has something to learn because tech is always changing. We also want our team to have time to experiment and push boundaries so that we can make sound recommendations for our clients.

That said, we don’t expect employees to learn on their own time. That’s why we carve out non-billable work time during which employees are able to reinvest in the company and themselves. Employees use 25% of their time to work on projects like estimations for prospective clients, preparing talks for “Talk Tuesdays” held in our dining room or to speak at a conference, engaging with the community through mentoring or Meetups, working on internal projects that let us try out new technology, or building something fun — say, for instance, a custom, voice-recognition-enabled Harry Potter game that lives in our dining room.

Through this approach, we’ve seen many people move up from entry level to senior positions, gain new specialities and advise their peers on what they’ve learned.

Talk to us about your company values.

Our company has four core values:

  1. Human — Inclusive, empathetic, happy, sees the best in others, assumes best intent; values a diversity of thought, gives back, sustainable mindset, conscious of our actions and their effect on the planet we share; balance, optimism, lifts others up, recognizes that people use the products we build.
  2. Honest — Honest with ourselves; find and speak the truth, not just what clients want to hear; transparent, accountable, reflective, humble, has respect for others, low-ego, genuine.
  3. Hungry — Eager to collaborate, appetite for knowledge, iterative, long-term thinking, growth, determined, pragmatic.
  4. High-Caliber — Polished, professional, sharp, tactful, insightful, attentive to detail, takes pride in work, holds themselves to a high standard.

We also value sustainability in terms of creating processes that will scale, apps that last for a long time and not burning out employees in the process, as well as building sustainable, long-term relationships with our clients.

As a small company, how are you handling growth?

We’ve already expanded quite a bit since 2018 and have worked hard to do so thoughtfully. We’re taking a very strategic approach to growth.

First, we are looking to add more engineering roles to handle building larger, more complex software for enterprise clients. We’ll also be adding QA, maintenance and support team members to ensure we continue to deliver our services with attention to detail, quality and our clients’ needs.

In May, we’ll be moving to 123 S. Broad Street, which will increase our office space from 3,000 sq-feet to 8,000 sq-feet. This move will allow us to comfortably grow over the next handful of years. It includes much-needed space for more meetings and collaboration, with greater wall area for whiteboard planning sessions with clients, as well as multiple types of private work spaces, such as a library (which may or may not have books, but will most definitely be a quiet zone).

The office will be located on the 24th floor with an amazing view of City Hall, and will have all the original comforts of our old home, like giant palms, sunlit spaces, kitchen cubbies and adjustable sit/stand desks.

What do you look for from job candidates?

As a consultancy, at some point or another we all have contact with clients and need to see things from their perspective. We always look for candidates who are empathetic and genuinely care about client success.

We also look for candidates who are a quick study, whether when it comes to adapting to new technology or learning about a new client’s industry.

Our office is an ego-free environment. It’s not about you or your code, it’s about delivering a great product that we can hand off with pride. Everyone collaborates, shares knowledge and helps bring the product to life as a team. For instance, our engineers and designers commonly engage in pair programming, where two people work on one computer at once, taking turns driving. Having two brains on one thing is so helpful. It allows folks to challenge their assumptions, make sure they’re doing everything right, and trade control back and forth.

Also, many of our employees come from diverse backgrounds; several went to arts schools, a few have PHDs in education or neurobiology. These unique backgrounds are really helpful when we throw people into new projects where they can apply their expertise.

How about in terms of tech skills?

  1. Polyglots with experience in dynamic languages like Python, Ruby, JavaScript, and open source languages
  2. Able to work in any part of the stack.
  3. Understanding of Agile practices

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