Promptworks | Sales Development Representative -

Sales Development Representative

Promptworks |  Philadelphia | Sales / Biz Dev

Job Description
Perks + Benefits
Company Culture Coverage

Promptworks is looking for an experienced Sales Development Representative to join the team! We want an energetic individual that can work in a dynamic environment and proactively drive overall sales performance. Seeking new business opportunities by contacting and developing relationships with potential customers is core to the role.

You will be the initial point of contact for prospects, in addition to researching, developing, and qualifying leads. In this role, you will work closely with the Marketing Department to assist in executing strategic sales initiatives and outbound lead generation campaigns. 


This is a FT, on-site position that requires most days spent working in our Center City office, M – F standard working hours (with some flexibility). During the COVID-19 pandemic, Promptworks is currently operating in a fully remote environment.


Responsibilities include:

  • Respond, engage, and qualify incoming prospects and inquiries
  • Establish active, customized communication and engagement with prospects to create new leads and sales openings;  establish rapport, understand their needs and pain points, and promote PromptWorks’ business benefits
  • Cold call into prospects generated by variety of sources
  • Collaborate with Sales and Marketing team members on strategic sales approach
  • Discover, improve, and execute new approaches, such as campaigns, referral programs, and case studies
  • Assist in developing opportunities for the sales team from prospecting and marketing generated leads


About the ideal candidate

We hire passionate, organized, intelligent, well-spoken, goal-oriented, fun-loving people. We’re looking for someone who is results driven and passionate about business development! The ideal candidate is a proactive, self-directed team player with the ability to quickly adapt and prioritize projects effectively. You love building relationships with people and believe that more can be accomplished through collaboration. You continually demonstrate the ability to proactively support and drive initiatives to further develop our sales pipeline.


The ideal Sales Development Representative at PromptWorks is some combination of the following characteristics, experiences, and skill sets:

  • Excellent communication skills (both written and verbal), strong presentation skills
  • Energetic, warm, and a team player
  • Proactive, collaborative, and looking to take initiative
  • Experience supporting a small team in a demanding and fast-paced environment; ability to quickly switch from strategy to execution
  • Strong interpersonal skills: Upbeat, friendly, and professional
  • Ability to schedule across multiple calendars and manage contacts
  • Advanced time management skills
  • Strong organizational skills; detail oriented
  • Strong problem-solving skills and analytical abilities
  • Well-versed in managing sales cycle through a CRM system and, ideally, a marketing/sales outreach tool (e.g,. Outreach, Bloobird, Outfunnel)
  • Familiarity with selling highly custom services and a more solutions-oriented sales process

We Offer

  • Competitive salaries with bonus and profit sharing
  • Ergonomic work stations including seated & standing pair programming stations
  • 401(k) plan with company match
  • 100% company-paid medical, dental, and vision insurance
  • 60% insurance coverage for spouses and dependents
  • Employer paid short-term and long-term disability insurance
  • Schedule flexibility and monthly work-from-home days
  • Flexible spending account for child and health care
  • Commuter benefits & easy access to public transit
  • Lunch provided twice a week
  • On-site gym and intra-office recreational activities
  • Yearly professional development allocation
  • Bike-friendly office (shower and indoor bike parking)


Promptworks is an organization committed to a diverse, equitable, and inclusive environment. We support and protect diversity by valuing individuals and groups free from prejudice, and by fostering a climate where equity and mutual respect are intrinsic. We hold ourselves accountable to this commitment through a longstanding voluntary committee dedicated to advancing DEI within our organization.

We do not discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other difference.

Promptworks is proud to be an equal opportunity workplace dedicated to pursuing and hiring an inclusive workforce.


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Health & Wellness Benefits
  • Dental
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Vision
  • Game Room
  • Remote Work
  • Work from Home
Parental Benefits
  • Flexible Work Schedule
  • Generous Parental Leave
  • Mother Rooms
Perks & Discounts
  • Casual Dress
  • Company Outings
  • Lunch
  • Snacks
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays
  • Paid Sick Days

What makes Promptworks a unique place to work?

Being an engineer-founded company, we have a lot of empathy for every single person who contributes to our team. All of the roles within our organization — from engineering and design to QA and project management — we’ve once done ourselves, so we tried to build a culture that represents our ideal workplace for our employees.

Tell us more about your approach to building an ideal workplace culture. What does that look like?

We believe that everyone, no matter how senior, has something to learn because tech is always changing. We also want our team to have time to experiment and push boundaries so that we can make sound recommendations for our clients.

That said, we don’t expect employees to learn on their own time. That’s why we carve out non-billable work time during which employees are able to reinvest in the company and themselves. Employees use 25% of their time to work on projects like estimations for prospective clients, preparing talks for “Talk Tuesdays” held in our dining room or to speak at a conference, engaging with the community through mentoring or Meetups, working on internal projects that let us try out new technology, or building something fun — say, for instance, a custom, voice-recognition-enabled Harry Potter game that lives in our dining room.

Through this approach, we’ve seen many people move up from entry level to senior positions, gain new specialities and advise their peers on what they’ve learned.

Talk to us about your company values.

Our company has four core values:

  1. Human — Inclusive, empathetic, happy, sees the best in others, assumes best intent; values a diversity of thought, gives back, sustainable mindset, conscious of our actions and their effect on the planet we share; balance, optimism, lifts others up, recognizes that people use the products we build.
  2. Honest — Honest with ourselves; find and speak the truth, not just what clients want to hear; transparent, accountable, reflective, humble, has respect for others, low-ego, genuine.
  3. Hungry — Eager to collaborate, appetite for knowledge, iterative, long-term thinking, growth, determined, pragmatic.
  4. High-Caliber — Polished, professional, sharp, tactful, insightful, attentive to detail, takes pride in work, holds themselves to a high standard.

We also value sustainability in terms of creating processes that will scale, apps that last for a long time and not burning out employees in the process, as well as building sustainable, long-term relationships with our clients.

As a small company, how are you handling growth?

We’ve already expanded quite a bit since 2018 and have worked hard to do so thoughtfully. We’re taking a very strategic approach to growth.

First, we are looking to add more engineering roles to handle building larger, more complex software for enterprise clients. We’ll also be adding QA, maintenance and support team members to ensure we continue to deliver our services with attention to detail, quality and our clients’ needs.

In May, we’ll be moving to 123 S. Broad Street, which will increase our office space from 3,000 sq-feet to 8,000 sq-feet. This move will allow us to comfortably grow over the next handful of years. It includes much-needed space for more meetings and collaboration, with greater wall area for whiteboard planning sessions with clients, as well as multiple types of private work spaces, such as a library (which may or may not have books, but will most definitely be a quiet zone).

The office will be located on the 24th floor with an amazing view of City Hall, and will have all the original comforts of our old home, like giant palms, sunlit spaces, kitchen cubbies and adjustable sit/stand desks.

What do you look for from job candidates?

As a consultancy, at some point or another we all have contact with clients and need to see things from their perspective. We always look for candidates who are empathetic and genuinely care about client success.

We also look for candidates who are a quick study, whether when it comes to adapting to new technology or learning about a new client’s industry.

Our office is an ego-free environment. It’s not about you or your code, it’s about delivering a great product that we can hand off with pride. Everyone collaborates, shares knowledge and helps bring the product to life as a team. For instance, our engineers and designers commonly engage in pair programming, where two people work on one computer at once, taking turns driving. Having two brains on one thing is so helpful. It allows folks to challenge their assumptions, make sure they’re doing everything right, and trade control back and forth.

Also, many of our employees come from diverse backgrounds; several went to arts schools, a few have PHDs in education or neurobiology. These unique backgrounds are really helpful when we throw people into new projects where they can apply their expertise.

How about in terms of tech skills?

  1. Polyglots with experience in dynamic languages like Python, Ruby, JavaScript, and open source languages
  2. Able to work in any part of the stack.
  3. Understanding of Agile practices

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