Perpay | Operations Specialist - Technical.ly

Operations Specialist

  • Category

    Ops / PM

Perpay, the top technology start-up in Philadelphia, is a FinTech company focused on bringing healthier credit options to consumers. We provide a lending and payment platform that challenges the typical channels of credit. We strive to solve a complex problem – the lack of affordable and accessible credit – as efficiently as possible, because we believe that everyone should have the ability to build a healthy financial life. Located in a loft-style office at the heart of Midtown Village, Philadelphia, Perpay represents a space for creative and collaborative problem-solving.

Who We’re Looking For

  • A recent grad; you are passionate about exploring multiple professional development tracks
  • A self-starter; you are enthusiastic and excel at taking initiative
  • A communicator; you are an excellent articulator when setting customer and vendor expectations
  • A stickler for details; you are organized, attentive, and focused
  • A positive force; you are optimistic, high-energy, and confident
  • A chameleon; you welcome and thrive on change
  • A rising star; you dream to continuously grow and develop
  • A contrarian; you take no process as given, but rather question the “why” to everything

Responsibilities

  • Provide support to the current Operations Team
  • Identify areas of improvement in customer-facing platform and pain-points in internal procedures
  • Capture and quantify user feedback to inform various projects centered on product development
  • As you show skill in handling workload, you will be challenged to think critically about your professional trajectory as a team member

Requirements

  • Undergraduate degree (BA/BS)
  • Cumulative GPA of 3.0 or better
  • Excellent verbal and written communications skills
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

 

Check out our Culture Checklist >
Read our 'Day in the Life' Article >

About Us

Take a look around the Perpay office, and you’ll notice it’s a space for people who get stuff done — and people who want to enjoy doing it. Eight floors above 13th and Sansom sits an office with a gorgeous conference room disguised as a lounge, huge monitors displaying code and an epic coffee setup that includes a Kyoto-style cold brew tower. There’s at least one dog roaming the office on any given day, and music like The Jackson 5’s  “I Want You Back” plays in the background.

Perpay’s team has been hard at work recently, validating their product and building out their initial team. The fintech company’s platform takes the microlending concept that became popular in the nonprofit world and applies it to consumer spending. With Perpay, users don’t necessarily need to have a strong credit score to get financing for big purchases, like a new computer or a nice couch. Instead, Perpay takes a holistic approach toward assessing an individual’s cash flow, then arranges a payment plan that fits a healthy budget through the user’s direct deposit system. Payments are fully automated so there’s no need log on and pay.

Perpay prides themselves on extracurriculars that bring the team together — think “cage match” chef battles at Alla Spina or spirits and strikes in Harp and Crown’s Elbow Lane. It’s a part of their determination to build a team that feels more like a family, where everyone has each other’s backs and celebrates together. Beyond the big events, employees often spend time together outside of work attending concerts, trying new restaurants, or playing on the company soccer team. They take the personal side seriously and value the relationships they build with one another.

In fact, relationships have been the key to building Perpay’s team; nearly every employee has joined via referrals or personal connections. Now, they’re looking to expand their network and bring on talented technologists as they scale.

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