Product Systems Specialist -

Product Systems Specialist

Penn Mutual |  Horsham | Other

Job Description
Perks + Benefits
Company Culture Coverage

Position Overview

The Product Systems Specialist is responsible for the creation, testing, and maintenance of product-related calculation models. These include Excel spreadsheets and VPMS calculation models used to test illustration systems or administrative systems. This person is also responsible for assisting with any requirements and questions on these calculations for both new and in-force life and annuity products.



  • Become versed in Penn Mutual’s product line and how products are built in Penn Mutual’s systems
  • Master Penn Mutual’s admin and illustrations systems
  • Develop and maintain basic and moderately complex calculation models (Excel, VBA, VPMS, etc.) for life and annuity products and projects
  • Provide support to internal and external QAs, Developers, BAs, Customer Service, Sales Support, Pricing Actuaries, and others as needed
  • Provide support and test customized modifications on the life and annuity illustration systems
  • Perform bug verification, release testing, and beta support for assigned products; research problems discovered by QA to ensure that appropriate solutions are developed
  • Comply with all company and site policies and procedures
  • Remain current in profession and industry trends
  • Successfully complete regulatory and job training requirements
  • Perform other duties as assigned



  • 2-4 years’ experience working in the life insurance/financial services industries (or related field), preferred
  • Experience in Advanced Excel concepts, including VBA
  • Experience in programming (ex: Java, C++)


Education/Licenses/Professional Designations 

  • Bachelor’s Degree preferably in Computer Science, Mathematics, or related discipline


Skills & Abilities

  • Analytical, technical, and programming skills
  • Ability to problem solve for design and debugging of product models
  • Strong data analysis and software testing skills
  • Strong customer focus
  • Intellectual curiosity and the aptitude and desire for continuous learning
  • Proven ability to take initiative, act with a sense of urgency and follow-through
  • Ability to work independently with minimal supervision
  • Proven ability to collaborate, build relationships, and resolve conflicts within the Product Management area and across company lines (with vendors)
  • Ability to make decisions, plan, multi-task, and prioritize work towards the achievement of personal and corporate objectives
  • Solid verbal and written communication skills
  • Basic knowledge of life insurance products preferred
  • Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement
  • Ability to work with others in a collaborative team environment
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Health & Wellness Benefits
  • Dental
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Vision
  • Wellness Programs
  • Remote Work
  • Work from Home
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Generous Parental Leave
  • Mother Rooms
Perks & Discounts
  • Casual Dress
  • Company Outings
  • Special Discounts
Professional Development
  • Online Trainings
  • Tuition Reimbursement
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays
  • Paid Sick Days

What might surprise people to learn about Penn Mutual?

Although we’re not known for being a tech company, we’ve actually been in the data biz for 172 years.

We’ve always embraced the use of cutting edge technology to bring our products to market. Currently we’re utilizing everything from big data technology like Cassandra and Spark to Blockchain and Machine Learning. We’re constantly exploring uses for new technology to creatively improve the user experience of our products and safeguard customer assets.


What are your company values?

First and foremost, we’re always connected to the ‘why’ behind what we do, which is to “help people protect with what they care most—their family.”

As a workplace, we value intellectual curiosity, integrity and collaboration. We’re also big on ethics and doing the right thing. As we often say, “there’s no right way of doing the wrong thing.”


What does Penn Mutual look for in prospective employees?

The technologists who are successful here are curious about the business. They’re not purely technical, they also genuinely care about the work and how they can improve people’s lives.

We’re looking for collaborators. People who are passionate and self-motivated, but willing to work together, share knowledge and bring new ideas to the table.


What kind of tech skills do you expect candidates to have?

We’re a heavy data shop, so we look for people with experience in Enterprise Services, API interfaces and asynchronous processing.

Developers ideally have the following experience under their belt:

  • Front-end developers: React, NodeJS, Elastic Search
  • Junior developers: Solid Java skills, basic and associated like Spring; XML experience; some experience with API (3-5 years)


How do you encourage growth and learning?

People own their own development and we encourage continuous learning. It’s informal, but there’s a lot of freedom for people to experiment. We support associates who want to attend trainings and conferences, or to get certified in new areas of technology.

We give our people the autonomy to try out and play with things. No one gets slapped down for anything.

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