Penn Mutual | Quality Assurance Lead -

Quality Assurance Lead

Penn Mutual |  Horsham, PA | Ops / PM

Job Description
Perks + Benefits
Company Culture Coverage

The Quality Assurance Lead will support teams by creating and executing efficient and effective test plans according to specifications agreed to by project agile teams to maintain a high level of quality across our products and platforms.  This is a hands-on position that includes both oversight and direct testing responsibilities.  Potential for direct resource supervision and management.



  • Lead quality assurance specialists, distributed within agile teams, in the discipline of testing software at various levels including user interfaces, API’s and generated outputs
  • Develop best practices, reusable tools and methods that support consistent and comprehensive application testing both within applications and across applications (end-to-end testing)
  • Work with project agile teams to define appropriate testing and acceptance criteria for stories
  • Perform end-to-end functional testing spanning multiple systems. Possess the ability to understand and document the integration points and associated systems
  • Develop detailed test execution plans accounting for positive, negative and exception testing and indicating test execution process, expected and actual results
  • Liaison with business owners, technology leads, end users, vendors, and/or third parties in the planning and execution of testing
  • Create and conduct training when necessary
  • Manage testing across multiple activities and tasks on multiple projects simultaneously
  • Research, document and follow-up test execution and production problems with the appropriate team member to resolve
  • Provide testing results data to project staff in a timely and effective manner
  • Work with QA automated testing team to incorporate tests into automated regression test suites
  • Take ownership of automation testing and frameworks when feasible
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Health & Wellness Benefits
  • Dental
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Vision
  • Wellness Programs
  • Remote Work
  • Work from Home
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Generous Parental Leave
  • Mother Rooms
Perks & Discounts
  • Casual Dress
  • Company Outings
  • Special Discounts
Professional Development
  • Online Trainings
  • Tuition Reimbursement
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays
  • Paid Sick Days

What might surprise people to learn about Penn Mutual?

Although we’re not known for being a tech company, we’ve actually been in the data biz for 172 years.

We’ve always embraced the use of cutting edge technology to bring our products to market. Currently we’re utilizing everything from big data technology like Cassandra and Spark to Blockchain and Machine Learning. We’re constantly exploring uses for new technology to creatively improve the user experience of our products and safeguard customer assets.


What are your company values?

First and foremost, we’re always connected to the ‘why’ behind what we do, which is to “help people protect with what they care most—their family.”

As a workplace, we value intellectual curiosity, integrity and collaboration. We’re also big on ethics and doing the right thing. As we often say, “there’s no right way of doing the wrong thing.”


What does Penn Mutual look for in prospective employees?

The technologists who are successful here are curious about the business. They’re not purely technical, they also genuinely care about the work and how they can improve people’s lives.

We’re looking for collaborators. People who are passionate and self-motivated, but willing to work together, share knowledge and bring new ideas to the table.


What kind of tech skills do you expect candidates to have?

We’re a heavy data shop, so we look for people with experience in Enterprise Services, API interfaces and asynchronous processing.

Developers ideally have the following experience under their belt:

  • Front-end developers: React, NodeJS, Elastic Search
  • Junior developers: Solid Java skills, basic and associated like Spring; XML experience; some experience with API (3-5 years)


How do you encourage growth and learning?

People own their own development and we encourage continuous learning. It’s informal, but there’s a lot of freedom for people to experiment. We support associates who want to attend trainings and conferences, or to get certified in new areas of technology.

We give our people the autonomy to try out and play with things. No one gets slapped down for anything.

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