Penn Mutual | Communications Specialist -

Communications Specialist

Penn Mutual | Horsham, PA | Other

Job Description
Company Culture Coverage

Position Overview 

The Communications Specialist is responsible for assisting with planning, developing and executing effective communications programs that are aligned with the corporate strategy to support business goals.  This position requires significant collaboration and customer service with internal clients, strong writing and editing skills, and the ability to effectively work and partner with multiple departments, including compliance, creative/ graphic designers and outside vendors to coordinate high quality, timely production of communications collateral.  This entry level role works on less complex programs and receives significant training and guidance from more senior team members.


  • Assists with development, writing and editing of content for corporate communications initiatives including brochures, newsletters, websites, advertisements, blogs, and social media
  • Assists with development and execution of communications programs with internal clients
  • Supports internal communications initiatives, including writing and editing, to ensure clear and concise messaging
  • Provides direction to internal and external creative groups and vendors and coordinate the production and implementation of print and electronic communication
  • Performs other responsibilities as needed

Required Skills

  • Ability to think creatively
  • Strong planning, organizing and time management skills
  • The ability to effectively juggle multiple priorities
  • Good project management skills
  • Demonstrates excellent attention to detail
  • Good problem-solving skills
  • Ability to work in a fast-paced, collaborative environment
  • Ability to interface with all levels of associates and executive leadership
  • Curious learner; actively learns new skills and keeps current in field
  • Ability to make suggestions for process improvement


  • 0-3 years of marketing experience, preferably in the life insurance or financial services industries
  • Strong writing and editorial skills
  • Previous experience in developing communications programs a plus
  • Knowledge of AP Stylebook a plus
  • WordPress experience a plus
  • Understanding of Microsoft Office programs

Education/Licenses/Professional Designations

  • Bachelor’s degree preferably in Marketing, Communications, or Public Relations


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What might surprise people to learn about Penn Mutual?

Although we’re not known for being a tech company, we’ve actually been in the data biz for 172 years.

We’ve always embraced the use of cutting edge technology to bring our products to market. Currently we’re utilizing everything from big data technology like Cassandra and Spark to Blockchain and Machine Learning. We’re constantly exploring uses for new technology to creatively improve the user experience of our products and safeguard customer assets.


What are your company values?

First and foremost, we’re always connected to the ‘why’ behind what we do, which is to “help people protect with what they care most—their family.”

As a workplace, we value intellectual curiosity, integrity and collaboration. We’re also big on ethics and doing the right thing. As we often say, “there’s no right way of doing the wrong thing.”


What does Penn Mutual look for in prospective employees?

The technologists who are successful here are curious about the business. They’re not purely technical, they also genuinely care about the work and how they can improve people’s lives.

We’re looking for collaborators. People who are passionate and self-motivated, but willing to work together, share knowledge and bring new ideas to the table.


What kind of tech skills do you expect candidates to have?

We’re a heavy data shop, so we look for people with experience in Enterprise Services, API interfaces and asynchronous processing.

Developers ideally have the following experience under their belt:

  • Front-end developers: React, NodeJS, Elastic Search
  • Junior developers: Solid Java skills, basic and associated like Spring; XML experience; some experience with API (3-5 years)


How do you encourage growth and learning?

People own their own development and we encourage continuous learning. It’s informal, but there’s a lot of freedom for people to experiment. We support associates who want to attend trainings and conferences, or to get certified in new areas of technology.

We give our people the autonomy to try out and play with things. No one gets slapped down for anything.

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