Responsible Gaming Analyst – Barstool Sportsbook - Technical.ly

Responsible Gaming Analyst – Barstool Sportsbook

Penn Interactive |  Philadelphia | Operations

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

Penn Interactive (PI) is an interactive gaming company headquartered in Philadelphia. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., ), the largest regional casino operator in the U.S., we are poised for fast-paced growth in the sports betting and online casino space and have partnered with Barstool Sports to launch an online sportsbook and casino, and Barstool branded physical sportsbooks.

 

The Responsible Gaming Analyst will be responsible for assisting with responsible gaming compliance matters for the real money interactive sportsbook and online casino under any of the Penn National Brands, including but not limited to Barstool Sportsbook and iCasino, MyChoice iCasino (HollywoodCasino.com), MyChoice Social Casino and HollywoodRaces.com. They will act as a resource to the Responsible Gaming Program Manager and Casino and Sportsbook teams and ensure that the digital business is aligned with RG Compliance’s best practices across Penn National Gaming.

 

The successful candidate will be capable of delivering results with and through colleagues and peers, both cross-functionally and cross-jurisdictionally. As the business rapidly grows, the Responsible Gaming Analyst will assist with responsible gaming operations and ongoing responsible gaming evaluation.

 

The position will also play a vital role in key areas such as: Input and maintenance of self-excluded and/or excluded individuals, responsible gaming investigations, monitoring social media and customer service interactions that pertain to responsible gaming, preparing weekly/monthly/quarterly/yearly responsible gaming reports, drafting new state launch documents for regulatory submission, and analysis of self-exclusion and/or exclusion information to ensure full compliance with state regulations.

The working schedule of this role is Wednesday-Sunday.

Responsibilities

The following and other duties may be assigned as necessary:

 

  • Daily input and ongoing analysis of self-exclusion and/or exclusion information provided by each state to ensure full compliance with state regulations.
  • Responsible for assisting the Responsible Gaming Program Manager and various team members to draft and review interactive sportsbook and online casino Compulsive Problem Gambling Plans for each state of operations.
  • Weekly/Monthly/Quarterly/Yearly support preparing regulatory reports as needed by Responsible Gaming Program Manager, the Compliance Team, or regulators.
  • Assist the Responsible Gaming Program Manager, and Compliance Department, to monitor compliance with RG procedures relating to player experience, social media, and VIP.
  • Support review of on-site content, such as Patron Protection / Responsible Gaming Page.
  • Assist with the tracking, monitoring, and submission of regulatory incidents.
  • Conduct analyses of operational processes to identify areas to improve efficiency and reporting, and assist with developing internal policies and operating procedures
  • Assist with identifying and anticipating issues that may negatively impact business and develop/implement operations-based solutions.
  • Communicate verbally and in written format summaries of reportable incidents.
  • Perform other duties, as assigned.

 

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

 

  • Bachelor’s Degree required. Preference in legal, auditing or regulatory related field.
  • 1+ years of work experience within a similar role. Experience in the Gambling industry is a plus.
  • Ability to understand and adhere to any regulatory standards and changes.
  • Ability to analyze and document necessary business processes.
  • Ability to make effective decisions under pressure.
  • Ability to think analytically and be a problem solver.
  • Ability to understand regulatory requirements for RG, operations, and products.
  • Ability to effectively communicate with Gaming Regulators.
  • Ability to apply responsibilities to everyday business situations with minimal direction; prioritizes effectively.
  • Detail oriented, organized, and able to manage time efficiently. Effectively communicate with excellent execution to ensure the achievement of personal and company objectives.
  • Results oriented, goal oriented and self-motivated.
  • Experience in gathering and understanding requirements and the ability to negotiate the “Right Solution” for the business while meeting all regulatory expectations.
  • Must possess a high level of organizational skills.
  • Must be detail oriented.
  • Must be able to meet deadlines and to work under the pressure of short time constraints.
  • Must be able to develop and maintain cordial and professional relationships with all levels of the business.
  • Must be available to work weekend hours.
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Health & Wellness
  • Dental Insurance
  • Gym Reimbursement/Discounts
  • Health Insurance
  • Life Insurance
  • Mental Health Benefits
  • Short Term Disability
  • Vision Insurance
Other
  • Charitible Donation Matching Programs
  • Community Service Programs
  • Public Transportation Assistance
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Nursing Room
Perks & Discounts
  • Casual Dress
  • Lunch Provided
  • Offsite Company Events
  • Snacks Provided
  • Special Discounts
Professional Development
  • Employee Recognition Programs
  • Tuition Reimbursement
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Paid Holidays
  • Paid Sick Days
  • PTO

What do you look for in engineering candidates?

Most importantly, we look for people who are curious. We’re not looking for code monkeys, we’re looking for people who can solve problems.

The government doesn’t stop, so regulations are constantly changing. That means that a great feature we implement today may need to change to fit new requirements tomorrow. You have to be adaptable to those sorts of changes.

It’s important to know, we’re not looking for perfection. We’re looking for people who are willing to acknowledge they don’t know something, are ready to be challenged and to learn.

 

What are your 2021 plans for growth?

We’re currently headquartered in Philadelphia with offices in Cherry Hill, NJ and Las Vegas, NV. We’re looking to double in size, responsibly, over the course of the year.

Specifically, we’re looking to fill roles across engineering, mobile, front-end, data, cloud, QA, product, design, marketing, and CRM analytics.

 

As a company that has grown so big, so fast, talk to us about how the internal work culture has shifted.

The engineering team used to feel like a startup, but today it feels more like a real company, not because we have a big corporate feel, but we’ve implemented more official processes.

With 50-60 employees, the engineering team is still small enough to get to know most people and work collaboratively. We also work with other teams, but our processes allow each team to have autonomy over their part of the product so that they can put their own touch on things.

Part of our culture is that we’re open to the fact that new ideas come from anywhere. Any employee can draw up a proof of concept and build a demo. If we see value in it, we can implement it the very next day. With our pace of change, you’re able to improve the process and the end product very quickly. It’s exciting. We love to learn about new technology and frameworks.

 

What does the future of interactive betting look like?

There’s so much more to betting than just sports. There are all sorts of things you can wager on, and markets are becoming more and more open to other categories. So stay tuned, there’s lots to come.

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