IT Compliance Change Manager - Technical.ly

IT Compliance Change Manager

Penn Interactive |  Philadelphia | IT

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

Penn Interactive (PI) is a real-money interactive gaming company headquartered in Philadelphia. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., we are poised for fast-paced growth in the sports betting and online casino space and are looking for a Compliance Change Manager to join our expanding Barstool Sportsbook team!

 

The Compliance Change Manager is responsible for managing the change control process across all states in which the Barstool Sportsbook is operating in.  This role works across functionally with compliance, security operations, product, and data engineering teams to ensure compliance with state change control regulations and procedures.

Responsibilities

  • Work across engineering, product, marketing, and security teams to ensure compliance with state specific change control protocols and regulations
  • Be the go-to person for all state specific Change Management (CM) policies, responsible for knowing details of each state’s CM procedures and staying up to date on any state CM procedures updates and changes
  • Develop, update, and maintain internal CM policies/procedures/protocols for each state and their specific requirements for changes to the Sportsbook and iCasino products
  • Develop and manage strong relationships with individual state Gaming Control Boards to ensure expectations are clearly communicated and product updates are released timely
  • Submit change requests and release notes timely to appropriate state Gaming Control Boards and ensure PI receives timely approval in order to meet scheduled release dates
  • Monitor incidents as they arise with systems/products, translate engineering team response and action into creating incident reports and notes to be submitted to regulators
  • Manage and develop/improve the release note tracking system and repository
  • Document and track all changes submitted to each state, maintaining an auditable history and repository that can be provided to regulators on request

Qualifications

  • Minimum four years’ experience in Information Technology Change Management, IT Risk Governance or Information Security
  • Understanding of organizational IT policies and compliance to them
  • Experience creating policies and protocols
  • Background in highly regulated industries such as finance and gaming
  • Experience communicating and working with regulatory bodies
  • Knowledge of ISO domains and standards; Knowledge about security frameworks such as NIST
  • Ability to communicate clearly and efficiently with technical and non-technical stakeholders

BONUS POINTS

  • A passion for sports or betting
  • Worked in the Gaming industry
  • ITIL or other relevant certifications

Something to leave you with

Penn Interactive is committed to helping our Team Members live their best, healthy life. We offer unique and competitive benefits that help our Team Members, through a private exchange which allows them the ability to choose from several coverage levels and insurance carriers (both local and national). Along with medical, prescription, dental, and vision coverage, there are also voluntary plans available to Team Members. PI also offers our Team Members office perks such as free catered lunches, snacks, and beverages in the office.

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Health & Wellness
  • Dental Insurance
  • Gym Reimbursement/Discounts
  • Health Insurance
  • Life Insurance
  • Mental Health Benefits
  • Short Term Disability
  • Vision Insurance
Other
  • Charitible Donation Matching Programs
  • Community Service Programs
  • Public Transportation Assistance
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Nursing Room
  • Parental Leave
Perks & Discounts
  • Casual Dress
  • Lunch Provided
  • Offsite Company Events
  • Snacks Provided
  • Special Discounts
Professional Development
  • Employee Recognition Programs
  • Tuition Reimbursement
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Paid Holidays
  • Paid Sick Days
  • PTO

What do you look for in engineering candidates?

Most importantly, we look for people who are curious. We’re not looking for code monkeys, we’re looking for people who can solve problems.

The government doesn’t stop, so regulations are constantly changing. That means that a great feature we implement today may need to change to fit new requirements tomorrow. You have to be adaptable to those sorts of changes.

It’s important to know, we’re not looking for perfection. We’re looking for people who are willing to acknowledge they don’t know something, are ready to be challenged and to learn.

 

What are your 2021 plans for growth?

We’re currently headquartered in Philadelphia with offices in Cherry Hill, NJ and Las Vegas, NV. We’re looking to double in size, responsibly, over the course of the year.

Specifically, we’re looking to fill roles across engineering, mobile, front-end, data, cloud, QA, product, design, marketing, and CRM analytics.

 

As a company that has grown so big, so fast, talk to us about how the internal work culture has shifted.

The engineering team used to feel like a startup, but today it feels more like a real company, not because we have a big corporate feel, but we’ve implemented more official processes.

With 50-60 employees, the engineering team is still small enough to get to know most people and work collaboratively. We also work with other teams, but our processes allow each team to have autonomy over their part of the product so that they can put their own touch on things.

Part of our culture is that we’re open to the fact that new ideas come from anywhere. Any employee can draw up a proof of concept and build a demo. If we see value in it, we can implement it the very next day. With our pace of change, you’re able to improve the process and the end product very quickly. It’s exciting. We love to learn about new technology and frameworks.

 

What does the future of interactive betting look like?

There’s so much more to betting than just sports. There are all sorts of things you can wager on, and markets are becoming more and more open to other categories. So stay tuned, there’s lots to come.

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