Operations Engineer - Technical.ly

Operations Engineer

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    Dev / Eng


Azavea is a civic technology firm based in Philadelphia that uses geospatial data to build software and data analytics for the web. As a B Corporation, our mission is to use advanced geospatial technology for civic, social, and environmental impact. Most of our work deals with local governments, non-profit organizations, and academic or federal research projects. We build custom web applications, perform geospatial analysis, and contribute to open source projects. Our engineers work across the technology stack, from modern browser-based front-ends to robust service-based backends residing on scalable infrastructure.

We are looking for an Operations Engineer who is passionate about building and operating applications that will have a positive impact. Ideal candidates are interested in public service, but not necessarily in working for a government or a non-profit organization.

We’re excited about what we do, we’re growing, and we hope you will join us.

Skills & Requirements

Operations Engineers at Azavea are members of the engineering team, and are primarily responsible for the availability, performance, and cost-effectiveness of our production infrastructure. While traditional IT support is not a core responsibility of the Operations Team, the team does maintain the office network, phone systems, and hardware purchasing. Efficient software delivery is a responsibility shared across the entire engineering team, but Operations Engineers focus on assembling and maintaining infrastructure components that ensure everyone can confidently ship software. Often, they complement other engineers with a deeper knowledge of the components that make up our production infrastructure (system internals, networking, cloud computing). In addition, they are responsible for setting the direction that determines how we construct and deploy to production environments.

What You’ll do:

• Work with the rest of the engineering team as the expert on reliability, performance, and operability.

• Engage in multidisciplinary work that applies an agile process across multiple teams.

• Automate many of the steps required to safely develop and deliver software.

• Troubleshoot and mitigate complex production issues. Also, lead in the drafting of incident reports to reduce incident recurrence.

• Contribute to a growing company and to the open source communities that support our work.

You Should:

• Understand networking concepts and UNIX operating systems.

• Have a working understanding of source control management technologies.

• Proficient programming in at least one general purpose programming language.

• Excellent communication skills, both verbal and written. • Interested in working with small teams on meaningful projects.

You get extra points for:

• Experience building systems on cloud computing platforms, like Amazon Web Services and Google Cloud Platform.

• A deep understanding of the operating system and network protocols, with ability to apply understanding to solve real-world problems.

• Experience with web operations; specifically at large-scale. • Familiarity with tools like Docker, Terraform, and Ansible.

• Strong sense of urgency and ownership over critical problem areas.

• Demonstrating open source or other community service contributions.

You’ll notice that we don’t cit N years of experience or a Computer Science as requirements. Formal credentials like these are valuable, but we are primarily looking for people who have gained real-world experience successfully building sophisticated web applications.

Office and Benefits
Our Philadelphia headquarters is located in a brightly lit office on the 5th floor of a converted factory building in the Callowhill neighborhood, a short walk from Center City, the Reading Terminal Market, and SEPTA subway and regional rail stations. For bicyclists, we have in-house bike parking, a shower and lockers. The office itself is assembled as an open office plan with several smaller rooms for team meetings and concentration time. You get your own desk with a high-end Linux workstation or Apple laptop and extra monitors. We have flex-time to deal with personal stuff, and most people work a 40 – 45 hour week on a regular schedule. After the first six months, our staff can also spend up to 10% of their time on an open source, professional development, or R&D project. Recent 10% time projects include experiments with machine learning, Python 3, Reactive Native, and various forms of serverless processing with Amazon Llambda.

We offer a salary commensurate with skills and experience and a benefits package that includes:
● Fully subsidized health care, dental, prescription plan, including for spouse/partner and children

● Fully subsidized life and long term disability insurance, plus voluntary short term disability insurance

● Medical reimbursement plan to cover what the health insurance does not

● Retirement plan with matching percentage

● Almost 4 weeks paid vacation plus additional paid sick/personal time off

● Family and medical leave

● Flexible work schedule

● Paid maternity and paternity leave

● Child care subsidy

● Paid time off for voting and volunteering

● Education assistance plan

● Student loan assistance

● Public transit and biking reimbursement plans

● Monthly guest lectures with lunches on the house

● 10% time for research or learning projects

● Profit-sharing bonus plan

● Financial transparency through an open book policy

● Kind, capable and thoughtful colleagues

We welcome qualified candidates from all walks of life and value diversity in our company. We prohibit discrimination based on race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, veteran status, military service, disability unrelated to job requirements, marital status, or domestic partner status.

View the job description and apply here: https://hire.withgoogle.com/public/jobs/azaveacom/view/P_AAAAAADAAADJ1DyAlamP1C?trackingTag=technicallyJobBoard

About Us

Azavea is on the map for the company’s mobile and web geospatial data applications. Employees say the client-based and internal projects are the most challenging they’ve ever taken on. It’s not surprising; Azavea has taken on projects with the U.S. Department of EnergyThe World Bank and NASA.

The 65-person company doesn’t view “company culture” as ping pong tables and happy hours, though both have a place in its office in the Callowhill neighborhood of Philadelphia. Instead, “culture” is a reflection of the values the company already has. When the company was established in 2001, founders Robert Cheetham and Rachel Cheetham-Richard considered forming a nonprofit company but came to the conclusion that it’s possible to be a for profit company that’s not only for profit. B Corp certified, Azavea is committed to improving the world. The commitment is reflected in projects like NYC TreesCount! for NYC Parks, GoPhillyGo for the Clean Air Council or OpenDataPhilly. If it harms communities or the environment, they’ll pass, even when evaluating new business opportunities.

The growing company treats its employees with the same respect. In addition to a generous set of benefits, team members successfully balance hobbies, family and friends — and take their vacation days. Azavea’s culture is democratic throughout the hiring process and allocation of profits — at least 2 percent a year — to nonprofit organizations. Every team member has a voice at the table.

The office itself is as open-minded and inclusive as the company. Meetings are held in the expansive kitchen or smaller rooms named after cities. Visitors may find Azaveans tucked in the library nook or collaborating in the open floor plan. Employees often stop to talk around the healthy snacks selection (an idea submitted during Azavea’s annual meeting to solicit feedback from employees) on the kitchen island.

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