Product Manager – Compute & Storage

Linode

Philadelphia, PA Hybrid May 26
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Linode is working to simplify the way people work in the cloud. Founded in 2003, Linode helped pioneer the cloud computing industry and is today the largest independent open cloud provider in the world. Today, we host hundreds of thousands of virtual machines and petabytes of data for more than a million developers, startups, and businesses across our global network of 11 data centers. our customers around the world.

As Linode continues to accelerate its growth, we are seeking a technically adept product manager to be a catalyst for our customers’ success by maturing the products that we have and bringing to life the ones that they need. In order to do this, we need to better establish a foundation for product management and implement a new way of thinking for customer engagement. We need a leader that can affect change, cut through road blocks, and act with urgency so that we can get to market with the best product – first time right.

This is a foundational role which requires an entrepreneurial individual to define how the role and its responsibilities best fits into Linode’s ecosystem. Our ideal candidate possesses knowledge of the cloud computing industry and its associated technologies, as well as how customers utilize our services. This role will be focused on Linode’s compute and storage products including our shared and dedicated servers, block and object storage, and various other products.

Responsibilities:

  • Help us solidify our vision, define and develop our compute and storage product roadmap, and coordinate efforts from multiple parties and disciplines.
  • Be the subject matter expert for compute and storage in the company and across the competitive landscape
  • Define and lead the product life cycle from beginning to end. You’ll be required to:
    • Work with the CTO and CEO to align with the overall vision and strategy
    • Coordinate with project management to lead the product development process from roadmap development, resource planning, and timey delivery
    • Monitor product development as they build, test, and launch products.
  • Draft and deliver Product Requirement Documentation (PRD’s) that align with the product roadmap
  • Be a strong voice for the customer’s needs and process inbound ideas and feature requests;
  • Manage prioritization of current and backlogged items, carefully measuring customer experience, revenue, and engineering investments
  • Drive go-to-market planning and execution with Marketing, Sales, and Success teams
  • Provide leadership across the organization to ensure that the product vision is well understood and that deliverables are clearly defined and executed against
  • Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals

Minimum Qualifications::

  • 3+ years minimum experience working as a product manager in the cloud computing (or related technology) field
  • Previously demonstrated ability to lead complex products through launch while handling a large number of moving pieces
  • Technical background with experience in virtualization, cloud compute, and storage technologies
  • Ability to clearly communicate technical information to teammates with varying degrees of technical experience and understanding
  • Ability to understand organizational dynamics, influence stakeholders, and create consensus on contentious and big ideas
  • Ability to line up the impact of your communication with your intention
  • Strong track record dealing with ambiguity and driving clarity
  • Proven ability to influence cross-functional teams without any direct managerial authority over those teams

Technologies

Outlined below are skills and technologies used by some of our teams. We don’t expect you to have experience with all of these, but rather want to set proper expectations and find a talented individual who understands the concepts of these (and similar) technologies and can bring new ideas to the table through technical influence:

  • Operating System: Linux, preferably Debian derived distributions
  • Programming Languages: Python, Golang, Bash, ColdFusion
  • Infrastructure as Code: Docker, Kubernetes, SaltStack, Vault, Terraform
  • ORM & Tools: SQLAlchamy, Flask, Django, unit testing
  • DevOps Tools: General CI/CD and related principles
  • Version Control: Git
  • Database: SQL
  • Tech Fundamentals: understanding of basic networking and system administration

Work With Us

  • Headquartered in one of the coolest buildings in Philadelphia, Linode has plenty of inviting office space to work from, plus remote work options for most positions.
  • Work/Life Balance: We have flexible work hours, remote work options, and a very generous paid time off package including volunteer time off and even a paid day off on your birthday!
  • Your health matters: We cover up to 90% of medical premiums plus pay for 100% of out of pocket costs that insurance doesn’t take care of.
  • Retirement benefits: Linode provides a range of retirement benefits including contributions to your 401k plan, a generous profit sharing plan, and a pension plan.
  • Your family is important to us! Employees may benefit from fully paid parental leave, company sponsored 529(c) savings plans, and family-friendly company events.
  • Our benefits to support your wellbeing include fully paid access to online mental wellness programs through AbleTo for you and your family, $100 monthly wellness reimbursements, as well as a robust EAP (employee assistance plan) offering
  • Free hosting service: Take advantage of some Linode service - we’ll pick up the tab.
  • Competitive salary: It all begins with fair compensation. We believe in paying people well and rewarding those who go the extra mile. The compensation range for this position is between $100,000 to $130,000 based on a full-time schedule. The salary could vary outside of this range based on your specific skills and experience. Employees may also qualify for a bonus on top of base salary depending on company and individual performance.
  • Take a look at our careers site for a full listing of benefits: https://www.linode.com/company/careers/benefits/

Equal Employment, Equal Treatment, No Judgment

Linode is committed to a culture that creates a sense of inclusion and belonging. We understand that teams perform their best when they include people with diverse backgrounds and differing perspectives, but also that to achieve greatness, people need to feel like they can be themselves; they need to be equal, included, and comfortable in order to perform at their best. Linode stands for equal pay, equal treatment, and equal experiences for all of our people, past, present, and future, regardless of age, race, ethnicity, religion, gender, sexuality, socioeconomic class, disability status, or any other differentiating factor. We strive to make sure every last person we interact with feels like they belong and has the same opportunities as everyone else.

About Linode

Since 2003, Linode has been providing cloud computing services to customers around the world. Linode offers compute, storage, and networking services from ten data centers in regions spanning North America, Europe, Asia, and Oceania. We are committed to making Linode the most simple, powerful, and reliable hosting provider that thousands of customers—from the fastest-growing startups to established enterprises—trust. This industry moves fast, but we strive to hire the kind of people who can stay a step ahead and keep us - and themselves - at the top. We are an equal opportunity employer and we are committed to building a diverse, inclusive, and welcoming workplace for all.

Retirement & Stock Options Benefits
  • 401K
  • 401k with company contribution
  • Financial Planning Services
Accessibility
  • Accessible Building
  • Accessible Devices
  • Accessible Work Environment
Perks & Discounts
  • Casual Dress
  • Lunch Provided
  • Offsite Company Events
  • Snacks Provided
  • Special Discounts
Other
  • Charitible Donation Matching Programs
  • Community Service Programs
  • Fully Remote Options
  • Hybrid Work Options
  • Relocation Assistance
  • Travel Required
PTO/Flexibility
  • Commitment to Work/Life Harmony
  • Flexible Work Schedule
  • Paid Holidays
  • Paid Sick Days
  • PTO
Health & Wellness
  • Dental Insurance
  • Gym Reimbursement/Discounts
  • Health Insurance
  • HRA
  • Life Insurance
  • Long Term Disability
  • Mental Health Benefits
  • Short Term Disability
  • Vision Insurance
Professional Development
  • Employee Recognition Programs
  • Training & Development Budget
  • Tuition Reimbursement
Parental Benefits
  • Family Medical Leave
  • Parental Leave
What does Linode look for in prospective employees? We constantly seek people who are not only qualified to do the job, but who are passionate about doing it well. We have a unique environment where our projects aren’t segmented or siloed — every employee owns what they’re working on and gets to see how it impacts our users and how it fits into high-level strategy. We look for people with a strong interest in learning and growing - personally and professionally. Furthermore, empathy is the name of the game, and though it might sound cheesy, our number one requirement is a desire to help people. Assisting customers is the core of the job for every employee at Linode. If you’re not motivated by solving problems and making people happy, you’re at the wrong place. What about technical skills? Linode employees, especially those on the support team, often come to the company from a variety of non-technical backgrounds. That said, technical aptitude is a must. All employees pick up the Linux command line. The work we do is specific to Linux. Technologists should know that while historically we’ve been a Python shop leveraging Flask, Django, and React, a lot of our next-gen systems are built with Go and Kubernetes. On top of that, we use SaltStack for configuration management, Docker for containerization and Jenkins for continuous integration. We don’t care so much about years of experience with particular languages, frameworks, and libraries as we care about passion, aptitude for learning new technologies, and eagerness to work with the best tools for each job. We run a six-week training program for anyone new going into support and there's a two week mentorship after that before you even answer a call. It helps grow a strong support team,  but it also creates a wonderful resource for the rest of the company whether moving into engineering, marketing or technical documentation. What does a typical day of work at Linode look and feel like? When it comes down to it, you can and should have a good time working at Linode. We empower our employees to use their knowledge to do the job the best way, to have constructive debates, and ultimately to do things that will produce the best results. We’ve held on to our startup feel, but with the benefit of being a market leader in a booming industry. At the end of the day, our employees are passionate about the things they work on which makes for a rewarding environment. Linode strives to be communicative and open, both with our open source community and with each other. Employees are encouraged to offer their input on how to make the company and platform better, and that feedback is always evaluated. A lot of our internal folks were customers of Linode before they came to work at Linode. It's really easy to hear the voice of the customer when it's also the person sitting across the table helping you build the product. How does Linode encourage professional growth and learning? Linode offers a unique opportunity for those looking to launch or continue a great career in tech while learning new skills on the job. We’ve cultivated a culture of continuous learning and self-improvement. Professional aspirations aren’t limited here, and new roles are often created based on personal goals and company needs. We have a Day-in-the-Life program where employees interested in another role can spend a day shadowing someone in that position. We create paths naturally instead of sending you out to get a certification.  A new ‘Work From Home’ policy allows employees to work remotely two days a week, three if they are on the Support team. Many feel the new policy has increased their productivity, as well as eased the burden of finding that elusive balance between life and work. What new projects or partnerships is Linode excited about? Linode recently secured a premiere partnership with Limelight—an edge services platform delivering high-performance digital experiences. The partnership has been a win-win for both companies. Linode has gained access to a world class content distribution network, inciting its expansion into a new customer vertical of larger Enterprise customers, while Limelight reaps the benefits of Linode’s specialized computing expertise.