Director of Project Management - Technical.ly

Director of Project Management

Linode |  Philadelphia | Dev / Eng

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

Linode’s Director of Project Management is an exciting, high-profile role that will be essential for liaising between senior leadership, project management, and technical stakeholders. In this role, you will be directly responsible for the efficient delivery of projects and products that will impact hundreds of thousands of end-users being served out of our global data centers.

In this role, you will lead efforts to develop innovative projects that bring Linode strategy to life by working across departments and teams to bring all of the pieces and people together. As part of the team, you will need a roll-up-your-sleeves attitude and be ready to manage big complex problems across a cross-functional matrix environment, but still, keep an eye on the little details that make a project or program from good to great.

Reporting directly to our CTO, you will be one of the key stakeholders for product roadmap execution, resource planning, and cross-departmental alignment. You will be the cornerstone of planning decisions within the larger company strategy. Because of the nature of this role and style at Linode, we are seeking a strategic thinker who can run a large-scale function, but comes from a technical background and can thoroughly understand the intricacies of the technologies we work with every day.

Responsibilities

  • Manage the full project lifecycle with autonomy and minimal supervision – from planning to project deployment
  • Drive the company’s product roadmap by aligning technical resources, project stakeholders, and owning project progress
  • Assume accountability for project timelines; Ensure interdependencies across projects are identified effectively, establish performance targets for the department and individual contributors, and regularly review and evaluate opportunities to improve company’s project process
  • Build and support a high functioning project management organization through mentorship and coaching
  • Align with leadership, project managers, or other staff to prioritize projects, discuss project specifications, and define execution plans
  • Provide recommendations around resource planning, recruitment, placement, and ongoing performance management of engineering staff to meet project goals
  • Provide frequent and transparent updates, manage sponsor expectations, and keep all stakeholders informed of the progress of all projects
  • Ensure interdependencies across programs/projects are identified effectively and risks are managed preemptively
  • Create, maintain and manage timelines and/or roadmaps for projects, backlogs, feedback requests, and other initiatives.
  • Manage our implementation of Jira and KB (Confluence) for the team(s)

Expected Qualifications

  • 8+ years of progressive experience managing projects as well as large-scale teams with and at least 2 years of leadership experience
  • Experience managing complex IT infrastructure and software development projects
  • Exhibit strong team leadership and decision-making skills
  • Excellent oral and written communication and presentation skills
  • Outstanding attention to detail and organizational skills
  • Deep understanding of project management, workflow, infrastructure, overall project lifecycles, and management methodologies/styles

Nice to haves

  • Project Management Professional (PMP) certification is a plus
  • Experience in, or strong familiarity with the Cloud Computing industry
  • Strong understanding of Linux, virtualization, and networking concepts
  • Understanding and familiarity with the fundamentals of scripting languages; Bash, Python, Perl, etc.
  • Extensive leadership and strategic experience in a related field

Work With Us

  • Headquartered in one of the coolest buildings in Philadelphia, Linode has plenty of inviting office space to work from, plus remote work options for most positions.
  • Work/Life Balance: We have flexible work hours, remote work options, and a very generous paid time off package including volunteer time off and even a paid day off on your birthday!
  • Your health matters: We cover up to 90% of medical premiums plus pay for 100% of out-of-pocket costs that insurance doesn’t take care of.
  • Retirement benefits: Linode provides a range of retirement benefits including contributions to your 401k plan, a generous profit-sharing plan, and a pension plan.
  • Your family is important to us! Employees may benefit from fully paid parental leave, company-sponsored 529(c) savings plans, and family-friendly company events.
  • Our benefits to support your wellbeing include fully paid access to online mental wellness programs through AbleTo for you and your family, $100 monthly wellness reimbursements, as well as a robust EAP (employee assistance plan) offering
  • Free hosting service: Take advantage of some Linode service – we’ll pick up the tab.
  • Competitive salary: It all begins with fair compensation. We believe in paying people well and rewarding those who go the extra mile. The compensation range for this position is between $120,000 to $160,000 based on a full-time schedule. The salary could vary outside of this range based on your specific skills and experience. Employees may also qualify for a bonus on top of base salary depending on company and individual performance.
  • Take a look at our careers site for a full listing of benefits: https://www.linode.com/company/careers/benefits

Equal Employment, Equal Treatment, No Judgment

Linode is committed to a culture that creates a sense of inclusion and belonging. We understand that teams perform their best when they include people with diverse backgrounds and differing perspectives, but also that to achieve greatness, people need to feel like they can be themselves; they need to be equal, included, and comfortable in order to perform at their best. Linode stands for equal pay, equal treatment, and equal experiences for all of our people, past, present, and future, regardless of age, race, ethnicity, religion, gender, sexuality, socioeconomic class, disability status, or any other differentiating factor. We strive to make sure every last person we interact with feels like they belong and has the same opportunities as everyone else.

Since 2003, Linode has been providing cloud computing services to customers around the world. Linode offers compute, storage, and networking services from data centers in regions spanning North America, Europe, Asia, and Oceania. We are committed to making Linode the most simple, powerful, and reliable hosting provider that thousands of customers—from the fastest-growing startups to established enterprises—trust. This industry moves fast, but we strive to hire the kind of people who can stay a step ahead and keep us – and themselves – at the top. We are an equal opportunity employer and we are committed to building a diverse, inclusive, and welcoming workplace for all.

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Health & Wellness
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Short Term Disability
  • Vision Insurance
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Parental Leave
Perks & Discounts
  • Casual Dress
  • Lunch Provided
  • Offsite Company Events
  • Snacks Provided
  • Special Discounts
Professional Development
  • Tuition Reimbursement
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Paid Holidays
  • Paid Sick Days
  • PTO

What does Linode look for in prospective employees?

We constantly seek people who are not only qualified to do the job, but who are passionate about doing it well. We have a unique environment where our projects aren’t segmented or siloed — every employee owns what they’re working on and gets to see how it impacts our users and how it fits into high-level strategy. We look for people with a strong interest in learning and growing - personally and professionally.

Furthermore, empathy is the name of the game, and though it might sound cheesy, our number one requirement is a desire to help people. Assisting customers is the core of the job for every employee at Linode. If you’re not motivated by solving problems and making people happy, you’re at the wrong place.

What about technical skills?

Linode employees, especially those on the support team, often come to the company from a variety of non-technical backgrounds. That said, technical aptitude is a must. All employees pick up the Linux command line. The work we do is specific to Linux.

Technologists should know that while historically we’ve been a Python shop leveraging Flask, Django, and React, a lot of our next-gen systems are built with Go and Kubernetes. On top of that, we use SaltStack for configuration management, Docker for containerization and Jenkins for continuous integration. We don’t care so much about years of experience with particular languages, frameworks, and libraries as we care about passion, aptitude for learning new technologies, and eagerness to work with the best tools for each job.

We run a six-week training program for anyone new going into support and there's a two week mentorship after that before you even answer a call. It helps grow a strong support team,  but it also creates a wonderful resource for the rest of the company whether moving into engineering, marketing or technical documentation.

What does a typical day of work at Linode look and feel like?

When it comes down to it, you can and should have a good time working at Linode. We empower our employees to use their knowledge to do the job the best way, to have constructive debates, and ultimately to do things that will produce the best results. We’ve held on to our startup feel, but with the benefit of being a market leader in a booming industry. At the end of the day, our employees are passionate about the things they work on which makes for a rewarding environment.

Linode strives to be communicative and open, both with our open source community and with each other. Employees are encouraged to offer their input on how to make the company and platform better, and that feedback is always evaluated.

A lot of our internal folks were customers of Linode before they came to work at Linode. It's really easy to hear the voice of the customer when it's also the person sitting across the table helping you build the product.

How does Linode encourage professional growth and learning?

Linode offers a unique opportunity for those looking to launch or continue a great career in tech while learning new skills on the job. We’ve cultivated a culture of continuous learning and self-improvement. Professional aspirations aren’t limited here, and new roles are often created based on personal goals and company needs.

We have a Day-in-the-Life program where employees interested in another role can spend a day shadowing someone in that position. We create paths naturally instead of sending you out to get a certification. 

A new ‘Work From Home’ policy allows employees to work remotely two days a week, three if they are on the Support team. Many feel the new policy has increased their productivity, as well as eased the burden of finding that elusive balance between life and work.

What new projects or partnerships is Linode excited about?

Linode recently secured a premiere partnership with Limelight—an edge services platform delivering high-performance digital experiences. The partnership has been a win-win for both companies. Linode has gained access to a world class content distribution network, inciting its expansion into a new customer vertical of larger Enterprise customers, while Limelight reaps the benefits of Linode’s specialized computing expertise.  

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