Data Center Operations (Night Shift)
Susquehanna International Group
Are you a night owl with a passion for technology? What if your job allowed you to gain exposure to a broad range of the latest technologies?
The Monitoring Specialist role is an overnight role responsible for the monitoring, analysis, and response to alarms and issues critical for SIG technology and our trading business. The monitoring responsibilities will be in diverse areas throughout the SIG enterprise. In this role you will monitor the enterprise technology, WAN, ready for business applications, Critical Facilities Infrastructure, and other off-hours processes that are critical to our business. Using both proprietary and third party tools such as Nagios and Ganglia, the monitoring specialist will respond to and analyze each issue and respond via escalation procedures and coordination with on call teams.
The current opening is on our overnight shift, working 4 days per week from 8:00pm to 6:00am.
What you will do:
- Working with the monitoring tools and processes, your main focus will be the timely analysis and response to alerts and issues that arise in the overnight shift
- Respond to all alerts and issues as defined in the escalation processes and SOP's
- Support the critical IT provisioning processes
- Effectively communicate the issue and respond per the defined process
- Follow up and document all issues and note current status, open and pending items, and prepare reports for incoming teams
- Work with technology teams to create and modify monitoring documentation and processes
- Communicate externally with vendors in the escalation path
- Execute scripted checks and processes to troubleshoot and resolve issues
What we're looking for:
- 2+ years of experience with any of the following operating systems and hardware (Arista, Cisco,Windows, and/or Linux)
- Previous exposure to monitoring applications such as Nagios, Ganglia, WebCtrl, Enterprise Job Scheduling, and Backup Software
- Familiarity with FTP, WAN, and technology hardware
- Strong attention to detail and communication skills
- Ability to troubleshoot systems and applications in a timely manner required
- Understanding of critical IT facilities infrastructure and structured cabling
- Understanding of technology documentation and SOPs
- Understanding of process automation and workflow building utilizing basic scripting
- 401K
- 401k with company contribution
- Bring Your Own Device Reimbursement
- Casual Dress
- Lunch Provided
- Offsite Company Events
- On Site Gym/Fitness
- Snacks Provided
- Special Discounts
- Dental Insurance
- Employee Assistance Program (EAP)
- FSA
- Health Insurance
- HSA
- Life Insurance
- Long Term Disability
- Mental Health Benefits
- Onsite Gym
- Short Term Disability
- Vision Insurance
- Family Medical Leave
- Nursing Room
- Parental Leave
- Paid Holidays
- Paid Sick Days
- PTO
Susquehanna is a global quantitative trading firm founded by a group of friends who share a passion for game theory and probabilistic thinking. This approach is integral to our culture, where you will find relentless problem solvers within each of our core disciplines: Trading, Technology, and Quantitative Research. From offices around the world, our employees collaborate to make optimal decisions and are driven by the desire to achieve winning results together.
We are experts in trading essentially all listed financial products and asset classes, with a focus on options trading. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity and ensuring competitive prices for buyers and sellers. While our presence in the market is broad, our trading desks are highly specialized, allowing for a deep understanding of unique drivers of each asset class.
Tech at Susquehanna
Our engineers and developers focus on the entire technology stack, always with an eye toward evolving a stable, scalable, optimized environment with minimized risk. We use a mix of in-house developed applications combined with customized out-of-box technologies that allow us to create the optimal solution for any project. Sample technologies include:
● C# and C++ OOP languages
● CI/CD infrastructure in both Windows and Linux environments
● Scripting languages (including PowerShell, Bash, and Python)
● DevOps tools such as Kubernetes, Docker
Susquehanna takes pride in hiring smart, talented professionals from various backgrounds, whether they’ve had previous finance experience or not. We’re looking for self-starters with curiosity, delivery-focus, perseverance and good teamwork.
Engineers work on multiple projects simultaneously, playing a crucial role in the entire project life cycle. From crafting innovative solutions and coding applications to providing support for existing systems, their work directly influences the success of the business, empowering them to solve complex challenges and make a tangible impact.
We are looking to hire:
● Software Engineers
● Hardware Engineers
● DevOps Engineers
● Information Security Engineers
● Database Developers
● Technical Support Engineers
● Business Analysts/Project Managers
