Application Support Engineer – Embedded Options

Susquehanna International Group

Bala Cynwyd, PA Onsite Only Jun 9
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Susquehanna is currently looking for an Application Support Engineer to work on our Proprietary Trading Services team. You will be joining a group focusing on the support and technical operations of our front office core trading systems.

This team is responsible for all aspects of server side application support: job scheduling, troubleshooting issues, intraday restarts, tactical response to production issues, deploying change and working directly with our developer and engineering teams.

In this role you will

  • Provide daily support of proprietary trading systems that are crucial to our business
  • Coordinate, implement and support daily system level changes, in a Windows and Linux environment
  • Troubleshoot trading related issues by investigating client/server log files
  • Responsible for server side application support, job scheduling, and basic scripting
  • Coordinate technical resources and communicate to both business and technology communities during production issues

What we're looking for

  • 5+ years of experience in a support, operations, systems administration, or related role required
  • Ability to independently identify problems and develop solutions
  • The role involves some off-hours support/response and participation in an on-call rotation.
  • An understanding operating systems (Windows and/or Linux) is required
  • Powershell, Python, or Bash scripting experience required
  • Previous experience within a financial services or trading environment is a plus
  • Bachelors degree in a technical discipline preferred
Retirement & Stock Options Benefits
  • 401K
  • 401k with company contribution
Perks & Discounts
  • Bring Your Own Device Reimbursement
  • Casual Dress
  • Lunch Provided
  • Offsite Company Events
  • On Site Gym/Fitness
  • Snacks Provided
  • Special Discounts
Health & Wellness
  • Dental Insurance
  • Employee Assistance Program (EAP)
  • FSA
  • Health Insurance
  • HSA
  • Life Insurance
  • Long Term Disability
  • Mental Health Benefits
  • Onsite Gym
  • Short Term Disability
  • Vision Insurance
Parental Benefits
  • Family Medical Leave
  • Nursing Room
  • Parental Leave
PTO/Flexibility
  • Paid Holidays
  • Paid Sick Days
  • PTO
Professional Development
  • Tuition Reimbursement

Susquehanna is a global quantitative trading firm founded by a group of friends who share a passion for game theory and probabilistic thinking. This approach is integral to our culture, where you will find relentless problem solvers within each of our core disciplines: Trading, Technology, and Quantitative Research. From offices around the world, our employees collaborate to make optimal decisions and are driven by the desire to achieve winning results together.

We are experts in trading essentially all listed financial products and asset classes, with a focus on options trading. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity and ensuring competitive prices for buyers and sellers. While our presence in the market is broad, our trading desks are highly specialized, allowing for a deep understanding of unique drivers of each asset class.

Tech at Susquehanna

Our engineers and developers focus on the entire technology stack, always with an eye toward evolving a stable, scalable, optimized environment with minimized risk. We use a mix of in-house developed applications combined with customized out-of-box technologies that allow us to create the optimal solution for any project. Sample technologies include:

● C# and C++ OOP languages
● CI/CD infrastructure in both Windows and Linux environments
● Scripting languages (including PowerShell, Bash, and Python)
● DevOps tools such as Kubernetes, Docker

Susquehanna takes pride in hiring smart, talented professionals from various backgrounds, whether they’ve had previous finance experience or not. We’re looking for self-starters with curiosity, delivery-focus, perseverance and good teamwork.

Engineers work on multiple projects simultaneously, playing a crucial role in the entire project life cycle. From crafting innovative solutions and coding applications to providing support for existing systems, their work directly influences the success of the business, empowering them to solve complex challenges and make a tangible impact.

We are looking to hire:

● Software Engineers
● Hardware Engineers
● DevOps Engineers
● Information Security Engineers
● Database Developers
● Technical Support Engineers
● Business Analysts/Project Managers