Data Analyst, Credentialing Examinations

CCO Certification, LLC

Remote Jan 31
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CCO Certification (CCO) is a wholly-owned subsidiary of the National Commission for the Certification of Crane Operators (NCCCO). CCO was formed in 2014 to support the non-profit mission of NCCCO to develop effective performance standards; provide fair, valid, and reliable assessments; act as an industry resource; and be the leader in providing certifications for those who work in and around load handling equipment. CCO is headquartered in Fairfax, VA, and maintains offices in Murray, UT and Palm Harbor, FL.


As the certification leader in its field, CCO’s scope of national personnel certification programs has expanded, and we have an immediate opening for a Data Analyst, Credentialing Examinations. The successful candidate for this position will be a part of the certification team. This team maintains existing certification programs and builds new high-stakes certification examination programs, supporting compliance with ISO/IEC 17024 accreditation. This position’s primary responsibility is maintaining databases of candidate and item performance across the examinations and assisting in basic psychometric data analyses necessary to maintain the quality of assessments associated with these certification programs.


To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.

Maintain candidate performance database on all CCO certification programs and the associated written and performance-based exams which are maintained according to the ISO/IEC 17024 Standards and certification industry best practices.
Download candidate performance data from multiple sources and compile the data files.
Clean the downloaded candidate performance data for duplicates, errors, formatting, or outliers to ensure that the psychometric interpretations are accurate.
Perform basic psychometric analysis in preparation for meetings such as for cut score (standard setting) meetings.
Maintain CCO’s test item bank by timely uploading the item performance data and linking the data with the items in the bank.
Create and manage surveys for job analysis studies for new and existing programs.
Assist psychometrician in preparing technical reports and statistical analysis reports.
Prepare data for data-forensic investigations to identify potential test fraud.
Provide feedback on and refine existing data and operational systems to support the organization to serve the candidates and examination committees more effectively.
Work with the certification team in preparing and filing ANAB application submissions and responding to inquiries from ANAB and its assessors to maintain ISO/IEC 17024 accreditation.
Perform other job-related duties as assigned.


Education and/or Experience:

Three (3) years of full-time work experience directly related to the duties and responsibilities specified.
Experience in working on credentialing or educational examination data preferred.
Bachelor's degree in statistics, mathematics, or a related field. Master's degree preferred.

Knowledge, skills, and abilities:

Mastery of Excel (pivot tables, formulas, etc.).
Basic understanding of statistics related to reporting of candidate performance.
Experience with survey development and maintenance
Mastery of Microsoft Access (or SQL).
Experience in downloading and uploading of data files.
Experience in working with R programming.
Familiarity with item banking software.
Solid computer software skills, including item banking, spreadsheet, and Word.
Strong time-management skills and ability to manage multiple tasks.
Excellent attention to detail.
Self-directed and comfortable working with a remote team, often independently.
Ability to maintain a positive attitude under stress.
Fluency in English (proficiency in Spanish an advantage).
Willingness and ability to travel (approximately 10 to 15%).


CCO is seeking qualified applicants who reflect and understand our values: Quality, Integrity, Fairness, Excellence, Service and Respect. CCO is a fast-paced, high-energy organization with an ambitious agenda and staff that is highly motivated. This position may experience high work demands under tight timelines.

CCO is an equal opportunity employer.


Paid Time Off (PTO)
14 Paid Holidays
401k with Employer matching and Profit Sharing
Medical, Dental and Vision Insurance
Life Insurance
Short/Long Term Disability Coverage
Celebrating 29 years as an organization