IntegriChain | Director of Advisory Services, Managed Markets -

Director of Advisory Services, Managed Markets

IntegriChain | Ambler, PA | Other

Job Description
Company Culture Coverage

Mission: Deliver advisory services to solve problems and ensure successful delivery of any project Subject matter expert requirements specifically focused within Markets Access.


  • Provide advisory services to new and existing clients that require Market Access solutions expertise
  • Support sales presentations for new/ existing clients utilizing subject matter expertise and contributing to the scoping of implementation and other advisory services engagements
  • Ensure timely & successful completion of SME deliverables for implementation and Advisory Services. This will include creating detailed requirements, data mapping that requires domain knowledge, customer consulting on outcomes and actions, and the delivery of presentations to customers
  • Responsible for Access Analytics training for the implemented system and understanding and interpretation of outcomes with the customer
  • Participates in IntegriChain product council meetings
  • Active Participation as SME, in the development of requirements linked to new software enhancements (e.g. Price Protection Engine, Pricing Groups, “analytics” reporting, etc.)
  • Responsible for Preparing Contract Input Forms, and supplying Contract Operations with any other relevant Customer Information
  • Review and communicate Price Protection Worksheet variances to clients.
  • Responsible for customer time tracking and project document maintenance including input on client invoicing issues


  • 10 -15+ years of experience of Pharmaceutical domain experience in Market Access
  • Direct and extensive experience within the Managed Markets domain is required
  • Understanding of Channel Gross-to-Net and Channel Complexity, within Managed Markets is preferred
  • Prior experience in managing customer relationships preferred
  • Ability to demonstrate a track record of delivering successful client contract requirements
  • Organized with an ability to prioritize and consistently follow-through
  • Strong analytical and problem-solving skills as well as excellent verbal and written communication skills
  • Client focused mentality and strong sense of customer service
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How would you describe IntegriChain’s culture?

IntegriChain is the best kind of data analytics tech company. It has that fun, flexible feeling, but it’s also successful enough to  offer employees benefits beyond standard medical benefits. Think: A fully stocked beer fridge along with work from home options. IntegriChain has structured professional development through standardized MBO goals brought to employees by the HR department. On top of that, full time employees can enjoy  student loan reimbursement--all with the confidence of a powerhouse Silicon Valley private equity group.

“You can have culture where you have a ping pong table, or you can have culture where employees feel valued and they feel like they are being treated fairly,” says Jennifer Fernandez, Human Resources Manager. IntegriChain, it seems, has managed to do both.

What are the company’s hiring needs?

With many open positions, the company is hiring all over, from software engineering and data analytics roles to marketing and operations, and IntegriChain doesn’t plan on slowing down their hiring anytime soon.

“At this stage, we are really recruiting for every department,” says Caroline McDonough, Human Resources Business Partner. “[It speaks to] how fast we are growing and how much we are hiring.” Many of the company’s recent hires were internal promotions, placed in new jobs that matched their talents and ambitions. Putting it simply: this company is rapidly growing.

What are some of the defining/unique characteristics of the office?

IntegriChain’s offices are an open collaborative space where senior executives and employees sit intermixed together on the floor. The company boasts an “open-desk” policy for everyone, which further emphasizes the sense of collaboration from top to bottom.

What new projects has the IntegriChain team been working on?

IntegriChain recently launched a new data and analytics offering called Speciality Analytics, which provides insights to specialty pharmaceutical companies so they can make better business decisions for patients. These data sets then help the companies get a drug to a patient more easily, with fewer hurdles, especially critical, for example, for life-saving medication for someone battling cancer.

In the aftermath of natural disasters like the historic flooding in Houston, wildfires in California, Hurricane Maria in Puerto Rico, and any likely oncoming blizzards this winter, the team is in the midst of designing a new natural disaster solution set (basically, a set of useful data and analytics derived from that data). This data report will help pharmaceutical manufacturers get medications to patients in areas hit by natural disasters where pharmacies might be closed and the supply chain disrupted.

How do you support an emphasis on pairing employees with engaging products from a corporate level?

The open-concept seating arrangement, where data analysts and software engineers sit next to C-level excess, helps foster a sense of collaboration and an organic workflow. It makes diverse conversation, teamwork, and problem solving a part of every work day.

Additionally, managers at IntegriChain pay attention to what staffers are interested in, as these areas are usually where they excel. Matching talent and experience helps company execs ensure that employees are assigned to projects that truly interest them.

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